Ramel D. Francisco
Objective
To be able to work within a group or a system utilizing the skills and knowledge that I have acquired through years of experience in the field of Business Process Outsourcing and Planning.
Profile
Highly motivated, flexible and adaptable, determined and persistent in all undertakings, able to multi-task and thrive in a fast-paced environment, a fast learner who is effective in organizing job functions and developing efficient solutions, outstanding communicator, outgoing and stimulating team leader dedicated to team success and client satisfaction.
Highly technical, system oriented and has an eye for quality, can successfully demonstrate dedication to work in difficult periods with high level performance and contribution to the achievement of business goals, works well in both team environment and individual assignments.
Job Experience
Alliance Global, Quezon City, Sales Admin for Globe Postpaid Lines (October, 2010 to July, 2011). – Main responsibility is to conduct sales calls for Globe postpaid account and meet quota on a monthly basis.
Advanced Health Media, Planner for Data Entry ( March, 2012 to October, 2012). – Main responsibility is managed incoming data and accurately entry to our system for data keeping.
Advanced Health Media, Planner for Insite Research ( November, 2012 to March, 2013). – Main responsibility is to do back ground check for doctors and nurses as potential speakers for a certain client.
Advanced Health Media, Planner for Post Meeting ( April, 2013 to July 2022). – Main responsibility review, manage, and accurately code Speaker reimbursements into the data system.
IQVIA, Quality Specialist (May 2018 to July 2022). – Responsible for monitoring, inspecting, and proposing measures to correct or improve a company's final products and processes to meet established quality standards.
Education- Pamantasan ng Lungsod ng Marikina
Marikina, Metro Manila
Bachelor of Science in Business Administration
- Marikina High School
Marikina, Metro Manila
1995 to 2001 Parang Elementary School
Marikina, Metro Manila
Awards/Citations
Customer Hero, 2nd Quarter, 2014 – Deliver outstanding commitment for Client innovation and improvements.
Customer Hero, 3rd Quarter, 2015 - Deliver outstanding commitment for Client innovation and improvements.
Cheers for Peers, 1st Quarter, 2015 – Deliver outstanding SLA scores per quarter
Cheers for Peers, 2nd Quarter, 2015 - Deliver outstanding SLA scores per quarter
Cheers for Peers, 4th Quarter, 2015 - Deliver outstanding SLA scores per quarter
SEA Awardee, 4th Quarter, 2016 – Deliver outstanding performance for 3 consecutive months
Skills
Knowledgeable in Microsoft Office applications.
Good communication skills
