Ramchandra Shetty

Ramchandra S Shetty Email:- I have a work experience of 9 years as a customer service representative and as a Technical support Representative. Worked with 3 global services UK for 4 years as a customer service representative solving incoming customer's queries and complaints and also worked as a remote support technician for 3 years solving technical and networking based issues for US/UK Clients. I am a quick learner and comfortable operating on a wide range of platforms and environments and can offer my services in research and analysis, customer service, and IT remote support. I would describe myself as a motivated, well-presented, hard-working person, experienced in customer service and thrives working with the public, dealing with queries, and helping to solve problems I have excellent communication skills and I always like to carry out my work in a professional and efficient manner. EXPERIENCE Sr Technical Sales Representative | Kaizen Global Services March 2014 - January 2017 Sr Technical Sales Representative | Lester Incorporated August 2012 - December 2012 Sr Customer Service Representative | 3Global Services April 2008 - January 2012 Sr Customer Service Representative | Transworks Minacs May 2006 - April 2008 Technical Customer Support & Admin Assistant | PicPic Social Mar 18, 2022 - Apr 26, 2022 Customer Support for EHR company| Luminello.com Mar 28, 2018 - Sep 13, 2022 EDUCATION ● Yashwantrao Chavan Maharashtra Open University ○ B.Arts- ● Google project management certification 2021 ● Google IT support certification 2021 SKILLS ● ● ● ● ● ● ● ● Creativity. Interpersonal Skills. Critical Thinking. Problem Solving. Public Speaking. Customer Service Skills. Teamwork Skills. Communication. LANGUAGES ● ● ● ● English Hindi, Marathi, Kannada.