I worked in a call center BPO industry for over 10 years and I Started working home based career for more almost 2 Years now. I handled many projects in different fields such as Appointment setting / Lead Generation / VA /SEO etc. Most of my clients are American, Australian and Canadian.
I have a unique combination of strong technical skills as I worked as a Broadband Technical Support for Verizon (USA) and Telstra (Australia). The ability to build long term customer relationship. Experienced on both Technical Support and Customer Service that help me developed excellent phone manners and the ability to deal with agitated or distress customers. I am a self starter, and excel at telephone support, documentation and relationship management.
I have a stable internet connection with a 3mbps and I am using a noise cancellation usb headset to make a good conversation to the customers.