Rakshak Sharma

RAKSHAK SHARMA Gurugram, Haryana / India | - |-| www.linkedin.com/in/superrakshak SUMMARY* Project Management Professional with over 6 years of experience in IT products and technology-driven solutions. Currently working as a Senior Associate at AUTH bridge Research Services, I specialize in driving digital transformation through seamless API integrations and enhancing client experiences. Skilled in product management, SDLC, Agile methodologies, I consistently deliver projects on time while ensuring high-quality standards. TECHNICAL SKILLS: Writing BRDs, FRDs, performance analysis along with strong hold on tools like JIRA, Postman, Freshdesk, MS-Office, etc. PROFESSIONAL EXPERIENCE AUTH Bridge Research Services Private Limited Senior Associate-Tech Gurugram, HARYANA May 2022 – Present Completing around 3 years soon here during which I have gained technical skills and collaborated on third-party projects with leading players in the IT industry. Below are some highlights of the successful projects I have worked on. Flipkart Onboarding Project: ● Led the discussion with Flipkart about their use case and wrote BRDs and FRDs for the project. ● Provided technical assistance to Flipkart team for API integration and designing an optimum solution for onboarding authentic sellers/partners. ● End-to End API Integrations of Multiple NIDs (PAN, Voter, DL, Aadhaar) along with Bank Account Verification API via Penny drop solution. ● Worked as a Technical SPOC for all technical queries from Flipkart throughout the project. Google KYC Project: ● Worked with Google’s offshore team in KYC authentication project. ● Discussed their requirements and wrote FRDs and worked jointly with their product and developers to compile the set of existing APIs and made an exclusive customization to full fill their BRDs ● Successfully implemented Aadhaar authentication mechanism via OTP based journey. I-energizer Limited Executive NOIDA, U.P March 2019 – March 2020 ● UAT/QA testing for websites and domain mapping to go live. ● Website customization based on client specifications. ● Worked as a technical support executive for international clients. India-Mart Intermesh Limited Senior Executive ● ● ● ● NOIDA, U.P July 2018 – December 2020 Ensured seamless product delivery, recommending continuous improvements. Created tickets for bugs, customizations feature requests. Managed product listings on e-commerce platforms and handled inventory. Contributed to SEO optimization efforts for better product visibility. Just Dial Limited Technical Support Engineer ● Troubleshoot technical issues related to product performance and usability. ● Website customization based on client specifications. EDUCATION & OTHER UNIVERSITY: Dr. A.P.J. Abdul Kalam Technical University -) LANGUAGES: English(proficient) & Hindi (native) OTHER EDUCATION: Project Management Professional (PMP) | October 2024 INTERESTS: Basketball, Snooker, Bike riding. NOIDA, U.P Sept 2017 – July 2018