Raj Mohan Tamilarasu

I have 25+ of years of Experience in ISMS Auditing | ISMS Consulting | Project Management | Delivery & Test Management | PMO | Operations Management | Delivery Compliance |Transitions | Offshoring |Banking | Credit / Debit Cards | BPO | Collections-(US/UK &UAE) Voice and TP teams. Certified ISO/IEC 27001:2013 & 2022 Lead Auditor, ITIL 4, GDPR, , Scrum Master & NIST CSF 2.0 Foundation & HIPAA.

Working experience in GDPR, PCI DSS, ISO 9001, SOC2 & SOX compliance programs.

Worked on Agile & Waterfall projects with good exposure to Software Development Life Cycle (SDLC).

Good analytical, logical, creative, problem solving, communication and presentation skills.

Has experience of handling teams which are into Collections, dispute (Charge back and Settlement), Billing, AP, AR, Fraud Monitoring, Credit Risk, AML, KYC, Credit Risk analysis and account opening for both Commercial and Retail Customers with International Banks.

People- Performance Management, InfoSec awareness & trainings, Employee Engagement, Training, Upskilling and preparing teams for internal job postings for next level (TNI).

Having done 10+ “End to End” Transitions, I have specialized in Transition, Project Management, People Management, Process Integration, Hiring, Attrition Management, LEAN Projects, Continuous Process Improvement and large outsourcing project like Payment Protection Insurance.

One of my strengths is the ability to connect and develop a winning relationship with my clients, customers, senior

Leadership and my team members. I love having fun while learning & achieving with teams.

Migrated Jobs ranging from 10 – 400+ FTE's – US, UK & UAE. On People Management front - Handled big teams of 250+ FTE's, responsible for hiring, training, bring them up the learning curve & performance management.

Hands on experience and training on LEAN and DMAIC approach by in-house Process excellence team and has implemented process improvement projects.