I have been with BPO industry for 5 years working as an inbound call center agent for Comcast customers in US wherein I cater billing inquiries and also help our customers process transfer of service in their new address. I have also worked work from home set-up in a US based health insurance company doing outbound calls/telemarketer to generate leads for them to enroll in Medicare plan. I am computer proficient and knows how to use google docs and Microsoft excel. Has excellent written and verbal communication skills, a genuine desire to achieve, excel and evolve, ability to work independently in a fast-paced environment. I am also self-motivated, hard-working individual, has strong work ethic, can work independently, successfully meeting quotas.