RAIZEL ESTACAAN
General Virtual Assistant | Cold Caller |
Customer service representative
WORK EXPERIENCE
Cold Caller
Western Cash Offer | Oct 2020 - Januray2021
- Calling leads who are interested in selling their
property.
PERSONAL BACKGROUND
General Virtual Assistant
LTJ Holdings inc. | Feb 2020 - April 2020
- Editing
image for the content and publishing it in
Wordpress
She is a virtual assistant with an
experience of customer service in
- Posting the content in Facebook.
- Appointment setter.
- Checking if the property is listed on MLS.
a business process outsourcing
Customer Service Representative
company in the Philippines.
TaskUs | Sept2019 - Feb2020
- Retrieving customer's account.
- Troubleshooting different kind of device.
GET IN TOUCH WITH ME
Technical support associate
Concentrix | May 2018 - July 2019
Cell:-
Email:-Facebook: facebook.com/rl.estacaan
Instagram: @rairaizel
Skype: live:.cid.cf384a5b-e
- Assisting customer's inquiry about bill and plan.
- Checking coverage and perform
troubleshooting.
-
Adding subscriptions in customer's plan.
Customer Service Representative
iQor PH | July 2016-Feb2018
- Assisting customer's inquiry about bill and plan.
SKILLS
Social media management
Social media marketing
Content creation
Basic graphic design and
video editing
Customer service ( Inbound
and Outbound call)
Data Entry
Interpersonal
communication skills
- Performing basic troubleshooting.
PREVIOUS EDUCATION
Holy Angel University
BS Business Management | 2012 - 2013
TRAININGS
Elevate PH
Social Media Management and Marketing