Raizel Estacaan

I worked as a Customer Service Representative for over 2 years in a business process outsourcing company in the Philippines. I can easily learn to use any type of CRMs and able to deal with a frustrated, unhappy, and worried customer. As a customer service representative, I always make sure to provide to best service and answer all of the customer's inquiries.

Last year, I was hired as a Real Estate General Virtual Assistant. I've learned how to check the property in MLS and run a CMA. I can also do cold calling using a script. I can also follow up calls and send emails using a template. My experience as a virtual assistant was great and I've learned a lot of things.

I decided to upgrade my skills and enroll in a Social Media Manager course. I'm trained to understand the Internet and how social media algorithms work.