Raiza Paguio

Specializing in customer service and technical support, healthcare background and with strong communication skills. Brings over 7 years of experience in the BPO industry, handling a wide range of customer concerns and providing high-quality assistance. Proven track record in managing escalated issues in higher-level departments and over 3 years of experience supporting store managers with technical concerns.

In every workplace, the true value of an employee is not just measured by their skills or qualifications, but by their commitment to delivering exceptional service. A worker who consistently goes above and beyond to ensure satisfaction whether for customers, clients, or colleagues becomes an asset to any organization. I am one of those workers.

From the beginning of my career, I have believed that great service starts with genuine care. Whether I’m assisting a customer with a concern, supporting a teammate, or communicating with clients, I make it a point to listen attentively, respond promptly, and follow through until the issue is fully resolved. My goal is not just to solve problems but to leave people feeling heard, respected, and valued.

Over the years, I’ve developed strong communication and problem-solving skills, which allow me to work efficiently, and I take pride in being reliable. I show up each day with a positive mindset, knowing that the way I interact with others can make a lasting impression. I aim to represent my team and company with professionalism, patience, and integrity.