Raihan Rashid

I am a native Malaysian consultant with fluent English (UK & US) specializing in customer services, virtual assistance and systems training / process implementation

Services available:

Customer Services

2 years of experience as a customer services specialist and supervisor / instructor ensuring my customer base receives the best level of customer support possible. In addition to this I have gained a lot of experience as a Quality Control Analyst.

Internal systems instructor

Designing, implementing and training internal processes, this skill enables myself to identify areas of the business which can be improved upon, then design and implement the new procedures in addition to internal training and external customer communication.

Virtual assistant

With 4 years of administration experience working in both smaller and larger teams and with sales skills I have the ability to support, grow and streamline your business needs. I bring an extensive skillset including knowledge and understanding of online SAAS products such as Office 365, Google Suites, project management tools and CRM based systems. Furthermore I have worked with clients book keeping systems, online research and organizational support.

I am available immediately and look forward to working with you.