I am a seasoned sales professional with over 9 years of experience across diverse sectors, including travel, tourism, hospitality, and retail. Throughout my career, I have consistently demonstrated my ability to drive revenue growth, retain clients, and align business strategies with market demands.
Most recently, I worked as a Senior Executive – Business Development at Amadeus Nepal Pvt. Ltd. from 2019 to 2024. In this role, I successfully developed and implemented sales strategies that resulted in a noticeable increase in annual revenue. Managing a portfolio of over 70 clients, I achieved a 95% customer retention rate. I was responsible for positioning Amadeus solutions to our target audience, preparing contracts, and crafting incentive policies aligned with competitive market standards. I also utilized CRM software (AAMS) to manage leads, monitor performance, and generate key sales reports.
Before that, I served as a Sales Executive at Ace Travels Pvt. Ltd. where I handled international travel and tour services. My responsibilities included managing bookings and invoices, maintaining sales records, participating in trade fairs, and staying updated on industry trends. I actively liaised with airlines, hotels, and GDS providers to ensure efficient and competitive service delivery.
Earlier in my career, I worked as a Sales Executive at Casino Palace, where I focused on GTM campaign development, relationship building with VIP clients and corporate accounts, and the creation of strategic sales plans. I collaborated closely with marketing, finance, and operations teams to ensure business alignment and client satisfaction.
Additionally, I bring valuable international retail experience from my tenure at Majid Al Futtaim (Carrefour), UAE, where I worked as a Business Clerk from 2014 to 2017. My role involved transaction processing, inventory management, and delivering exceptional customer service that led to repeat business and positive client feedback.
Academically, I hold a Bachelor of Arts in Social Work (BASW) from K & K International College, affiliated with Tribhuvan University. I also completed my HSEB in Management with a focus on Computer Science at Universal College.
I am fluent in English, Nepali, and Hindi, and possess strong skills in sales strategy, negotiation, problem-solving, time management, presentation, and networking. I am passionate about exploring new business opportunities, exceeding targets, and contributing to long-term organizational growth.