Rahul Haldar

Rahul Haldar Experienced working as a Shop Assistant, Data Entry Operator, Customer Support (Email & Chat) and as a Freight Dispatcher I started working in 2006. Always work with dedication. Never easily get distracted from work. Can type around 60 words per minute in English on an average with possibility of speed getting reduced or increased depending on the content and duration. Work History 31st March, 2023 - 29th June, 2023 Contact Phone - (Same for WhatsApp) E-mail-Blog rhrahulhaldar.blogspot.com YouTube- Skills Adaptability Company: TTEC Place: Ahmedabad, GJ, India Address: LJ College Rd, Saket 2, Makarba, Ahmedabad, Gujarat 380054 Address C-08/202, Peerless Nagar, 29F BT Road, Panihati, Sodepur North 24 Parganas, Kolkata West Bengal, India - 700114 Flexibility Position: Chat Support Executive Excellent Excellent Website: https://www.ttec.com Role: Chat Support Executive supporting buyers and sellers in North America & Canada region in the Sell ‘Line of Business’ (LOB) of eBay process. Reason Left: I had to quit my work-from-home job due to my parents' health. The job was supposed to transition to a work-from-office role in Ahmedabad, Gujarat, India. My shifts were rotational, either from 5:30 pm to 2 am or 1 am to 10:30 am. Due to my parents' health issues, I requested a temporary shift change that would end by midnight. However, this was not possible. I was asked to continue working from Ahmedabad, but I was unable to do so as I needed to stay with my parents. With proper documentation, I informed my seniors of the situation and was asked to resign. I sent a resignation email to HR and left the company. Contact: Mr. Arpan Dhebar, Team Leader - / Ms. Tripti, Manager, - / Ms. Poonam Rajput, HR, - Teamwork Empathy Customer Service Excellent 15th September, 2022 - 3rd January, 2023 Excellent Good Written Communication (English) Good Languages Bengali (Read Write Speak) English (Read Write Speak) Excellent Good Company: DPV Trucking Corp Place: Ellington, CT, USA Address: 6 Steeple View Dr, Ellington, CT 06029 Website: NA Role: Worked with the company from 15th September 2022 till 3rd January, 2023. Used to take care of all the processes from looking for loads through DAT Load Board, calling the brokers, fixing the loads, signing the rate confirmations, sending the shipper & receiver details to riders, after successful unloading, sending the BOLs to the broker and uploading the same to Triumph Business Capital for payment and maintaining the business sheet on G-Sheet. Plus, I used to make weekly payment slips for both riders as we had 2 trucks, so there were 2 riders. Also, make weekly reports of the driver riding using the GoMotive website previously KeepTruckin. Reason Left: Due to the current economic crisis, recession and all-time high inflation which has affected a drastic reduction in Freight rates so my boss has decided to shut down the Trucking Company. Hence, I was requested to find another job. Contact: Mr Vijay Mistry, Owner, -,-,- Excellent Verbal Communication (English) Position: Dispatcher 26th July, 2021 - 23rd July, 2022 Position: Chat Support Executive Company: FUSION BPO / XPLORE TECH SERVICES PVT. LTD. Place: Kolkata, WB, India Hindi (Speak) Excellent Address: Plot-Y9, EP Block, Sector V, Bidhannagar, West Bengal 700091 Website: https://www.fusionbposervices.com Role: Chat Support At ‘Netmeds' Process. It started as Email Support. But after 6 months the process shifted from Email to Chat. Reason Left: Was looking for working outside the BPO sector. Contact: Ms Sujata Thapa, Assistant Operations Manager, -,- 13th February, 2017 - 20th April, 2019 Position: Data Entry Operator Company: CAMS PVT LTD Place: Kolkata, WB, India Address: Saket Building, 44 Park Street,2nd Floor, Park Street, Kolkata, West Bengal - 700016 Website: https://www.camsonline.com Role: Processing Mutual Funds Like Fresh Purchase, Additional Purchase, Switch, and Redemption. And Also Processing KYC Entries Of Customers Reason Left: I was hired on a 14-month contract that was not extended. However, I was fortunate to be able to continue working for more than two years. Eventually, I was informed that my position was no longer required due to an increase in online applications and a decrease in the need for temporary employees. I was grateful for the opportunity to work for the company and hope that I may be considered for future opportunities if they arise. Contact: Mr Swarup Gupta. Assistant Floor Manager, - 5th February, 2006 - 27th January, 2017 and 3rd June, 2019 - 15th July, 2021 Position: Shop Assistant Company: SANKAR STORES Place: Kolkata, WB, India Address: Peerless Market, Shop No. 42, Peerless Nagar, 29F BT Road, Panihati, Sodepur, Kolkata 700114 Website: NA Role: Help customers with purchase, maintaining stock, providing customer service, home delivery, cleaning and organizing the store. Reason Left: For better opportunity in terms of salary. Contact: Mr Sankar Shaw, Shop Owner, - / - Education - Bachelor of Commerce: Accountancy - Computer Basic Course: Basic Computer Application Karnataka State Open University - Mysore, India Completed Graduation (Class 10 + 2 + 3 ) with a Bachelor of Commerce from the Karnataka State Open University through distance learning. Beacon Infocom - Kolkata, India Learned Basic Computer Operations and Applications from Beacon Infocom through six months Basic Computer Course - Diploma: Aviation, Hospitality & Travel Management Frankfinn Institute - Kolkata, India Pursue a Diploma in Aviation, Hospitality & Travel Management from Frankfinn Institute of Airhostess Training - Higher Secondary Education: Commerce - Secondary Education: BFL ESL BK Little Star High School - Howrah, India Completed Higher Secondary Education (Class 10 + 2) from Little Star High School under the Council For The Indian School Certificate Examinations board. Radhacharan Memorial Institute - Bolpur, India Completed Secondary Education (Class 10) from Radhacharan Memorial Institute under the West Bengal Board of Secondary Education board. Additional Information Experience working inside Citrix environment and also experience in using Slack, Microsoft Outlook, DAT Load Board, GoMotive, MS Word, MS Power Point, MS Excel, Google Sheets, Google Docs, Google Slides, Google Drive, Google Meet, Google Calendar, Gmail, Zoom Meet, DocuSign, etc a few more. Interests *Typing on Computer *Watching informative contents on YouTube by: Ravish Kumar, Dhruv Rathee, Akash Banerjee, Abhisar Sharma, Girijesh Vashistha, Ashok Kumar Pandey, Gaurav Chaudhary, NK Digital Magazine, and BBC News Hindi *Listening to Music Hobbies *Riding my scooter for a long journey on empty roads or roads with minimum traffic and Eating & Sleeping. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- DATE:​ ​ ​ ​ ​ PLACE: Kolkata, WB, India ​ ​ ​ ​ RAHUL HALDAR SIGNATURE