RAGHU BABU K V M
Strategic Engineering & Technology Executive | FinTech | AI/ML | Cloud Platforms | Scalable Systems
India | - |-| LinkedIn
Summary
Results-driven Engineering Leader with over 20 years of global experience driving large-scale technology transformation,
product innovation, and platform modernization across FinTech, Cloud Infrastructure, Security, and Generative AI. Proven
expertise in architecting scalable billing and payment systems, leading enterprise-grade software delivery, and embedding
AI/ML solutions—including LLM-powered copilots—into mission-critical workflows. Skilled in managing $5M+ P&L portfolios,
ensuring regulatory compliance, and executing technology roadmaps aligned with business strategy. A proven catalyst for
AI-led transformation—delivering tangible outcomes such as accelerated software delivery, intelligent reconciliation,
automated dispute resolution, and audit-ready reporting across global payment ecosystems. Adept at leading crossfunctional, cross-geo teams of 60+ across engineering, product, and architecture, with a strong focus on agile transformation,
cloud-native development, and legacy modernization. Passionate about building high-performance engineering cultures,
accelerating time-to-market, and delivering measurable business value through emerging technologies and operational
excellence.
Core Competencies
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Technology Strategy & Vision Alignment
Full-Stack Product & Platform Engineering
AI/ML & Generative AI Integration
FinTech: Merchant Payments, Billing, Pricing Engines
Identity & Access Management
Cloud-Native Engineering
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Legacy Modernization & Microservices Architecture
DevOps, CI/CD, Observability
Cross-Geo Leadership (India, US, Europe)
Agile Transformation, Talent Development
Presales, RFPs, Client Workshops
Technical Skills
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Languages & Platforms
Cloud & DevOps
AI/ML & GenAI
Data & Analytics
Tools & Frameworks
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Java, .NET, Python
AWS, Azure, Docker, Kubernetes, CI/CD
GitHub Copilot, MS 365 Copilot, RAG, LangChain, LLMs (GPT-4, LLaMA), HuggingFace
Oracle RMB, SQL, Microservices
Agile, SAFe, GitHub, Power BI, Tableau-style dashboards
Domain Expertise
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FinTech
Customer Analytics
Generative AI
Identity & Access Management
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Endpoint Management & Security
Cloud Platforms
Regulatory Compliance
Infrastructure Modernization
Experience
Engineering Leader – Technology Development & Innovation
07/2020 to Current
WorldPay
India
• Defined and led the engineering strategy for enterprise-grade merchant and partner solutions in the Billing & Funding
division; delivered scalable, secure, and compliance-ready platforms.
• Architected configurable pricing engines supporting diverse rate structures by geography, transaction type, and risk
profile, including simulation and audit tools for dynamic updates.
• Delivered high-scale billing and revenue management systems using Oracle RMB and custom engines to support
subscription, usage-based, and interchange-driven pricing.
• Engineered RAFT-based frameworks for partner commissions and tiered revenue sharing; deployed real-time
dashboards improving financial transparency and partner satisfaction.
• Integrated AI-driven reconciliation engines to handle failed transfers, FX mismatches, and exception processing;
implemented automated refund workflows to meet global compliance SLAs.
• Pioneered GitHub Copilot and Microsoft 365 Copilot integration into SDLC and enterprise workflows, driving
measurable boosts in developer productivity and workflow automation.
• Spearheaded AI-enabled initiatives like automated chargeback processing, intelligent transaction classification, and
RAG-based knowledge copilots for support and documentation.
• Oversaw secure transaction flow for CP/CNP channels, authorization logic, and dispute management; developed
intelligent APIs for authorization, settlement, and refund handling.
• Led digital onboarding flows for merchants and partners with embedded KYC, e-signatures, and regulatory workflows.
• Championed leadership development and Agile transformation across the org, leading to improved delivery velocity
(30%) and internal promotion rates (25%).
• Represented the organization in strategic roadmap planning, customer workshops, and presales engagements
including RFP responses.
Director - Technology Solutions (CTO Office)
05/2019 to 06/2020
OSG Analytics
India
• Spearheaded the end-to-end architecture and deployment of ASEMAP, a cloud-native behavioral analytics platform
on AWS, offering real-time decision analytics, scalable microservices, and enterprise-grade data ingestion pipelines
across retail, healthcare, and consumer sectors.
• Delivered interactive, self-service analytics dashboards comparable to Tableau and Power BI, empowering business
users to generate insights independently without engineering dependency.
• Built and led a global cross-functional team scaling from 2 to 60+ engineers, analysts, and architects across India, the
US, and Europe; established team structures, Agile processes, and recruitment strategies to support rapid expansion.
• Oversaw cloud infrastructure and DevOps automation using Terraform, Docker, and CI/CD pipelines to ensure high
availability, cost control, and data security across the platform lifecycle.
• Led client-facing solution delivery, including onboarding, dashboard customization, and roadmap planning;
facilitated stakeholder workshops and feedback sessions to align features with customer goals.
Various Leadership Roles
10/2008 to 05/2019
Micro Focus (Novell)
India
• Led product strategy, Agile execution, and global field enablement for ZENworks, strengthening endpoint security,
patch compliance, and system management for enterprise customers.
• Played a key role in the modernization of GroupWise collaboration platform, focusing on secure email, calendar, and
mobility features tailored for highly regulated environments.
• Drove development and integration of Identity & Access Management (IAM) features, including directory services,
single sign-on (SSO), and policy-based access control to ensure comprehensive identity governance.
• Contributed to IT Operations Management (ITOM) initiatives integrating legacy infrastructure with DevOps workflows
and cloud operations, delivering enhanced automation, observability, and service management.
• Took on customer-facing responsibilities as a presales engineer, including RFP responses, product demonstrations, and
technical training—resulting in increased adoption and stronger customer alignment.
• Served as Practice Head – Unified Endpoint Management (UEM), directing product strategy, ecosystem integrations,
and mentoring global engineering teams while ensuring go-to-market readiness and long-term value delivery.
Sr. Software Engineer
Aricent Technologies (HUGHES)
04/2005 to 09/2008
India
Information Officer
Centre for Good Governance, Govt. of AP.
09/2004 to 04/2005
India
Education
M.S.: Software Systems
BITS
2011
India
B.Tech.: Computer Science
Vignan's University
2004
India
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