Rafay Perwez

RAFAY BIN PERWEZ H.no:15; St.no: 8 Sector F DHA-2 Islamabad,- National university of Computer & Emerging Sciences Sector H-11/4 Islamabad - OBJECTIVE I am seeking the opportunity to apply myself to your prestigious executive position to enable me to capitalize on both my education and professional experience whilst deliver my knowledge and expertise to my organization and to my country AREA OF INTEREST Global System for Mobile Communications (GSM), Next Generation Networks, VOIP, BLOCKCHAIN EDUCATION 2015-Present Virtual University Master In Business Studies Islamabad - NATIONAL UNIVERSITY OF COMPUTER & EMERGING SCIENCES (FAST-NU) BS (Telecom Engineering) Islamabad - Military College Jhelum Matriculation & F.Sc  Scored 83% in Matriculation  Scored A grade in F.Sc Final Year Project Synopsis Minimizing the Detection Time In Networks using Open Shortest Path First (OSPF) The focus of our research is to minimize the detection time of error or break down of Network path using Open Shortest Path Protocol making our network more fast and reliable. CERTIFICATIONS INTERESTS        CCNA (R & S) – Underway HCNA - Certified Windows Security (By Cqure) Burp Suite Metasploit Python – Basic CEH - Undergoing   Crypto Currenccies Data Center Solutions Jhelum EXPERTISES       VOIP systems Storage systems and network Windows server environment VMWare virtualized environments VPN, Firewall and Routers Microsoft Excel EXPERIENCE Aug 2009-Apr 2011 Vision Holding FZC (Vision Technologies PVT ) Network Engineer  Network Engineer  Network Testing, Configuration, Troubleshooting, Monitoring  VPS expert  Opta Sense Fiber Solutions Islamabad May 2011-Jul 2015 Nucleus Telecom Ltd TeamLead NOC  Customer provisioning , data documentations , coordination’s , troubleshooting  SIP/H323 protocol and failovers implementations , Statistical analysis Soft switches ( switch , VOS3000  Customer provisioning , data documentations , coordination’s , troubleshooting  Managing Team  Assigning Duties Islamabad Jul 2015-Jul 2017 Five By Five Communication Ltd Heading Voip/ System Dept             Aug 2017-Oct 2019 Islamabad IP Department Customer provisioning, data documentations, coordination’s, troubleshooting Managing Team & Heading TT Department Network Down Prevention Reports Supervision Data Migration & Data Security Routing & Switching Provisioning / Supervision Client Rates Negotiation Adding New Vendors / Clients SMS (SMPP & HTTP) Customer provisioning, data documentations, coordination’s, troubleshooting SIP/H323 protocol and failovers implementations, Statistical analysis Soft switches (switch, VOS3000, VoipSwitch) RISE Communication Ltd Application Specialist / Systems Specialist  Manage information technology and computer systems  Plan, organize, control and evaluate IT and electronic data operations  Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance  Design, develop, implement and coordinate systems, policies and procedures  Ensure security of data, network access and backup systems Islamabad Nov 2019  Act in alignment with user needs and system functionality to contribute to organizational policy  Identify problematic areas and implement strategic solutions in time  Audit systems and assess their outcomes  Preserve assets, information security and control structures  Handle annual budget and ensure cost effectiveness  Database Re-indexing  VoIP Network Management ( PBX , SIP Phones etc ) GrupoNoa International / Incall US Manager IT / IT Lead  Microsoft Teams Implementation for over 300 plus employees  Migration from Google Docs to OwnCloud  OsTicket ticketing system implementation  Imap migration from Zimbra to Cpanel  Wordpress sites migrations  Websites regular backup and security checks  Agents side PC setups  Vicidial Management o Campaign Setup o Inbound Queues o DID setup o IVR o Call Menu’s o Script’s o Dispositions o Security  Email Groups , Supervisors Monitoring , Data monitoring   Enterprise Resource Planning (ERP) Development, Management, and Enhancement Customer Resource Management (CRM) Maintenance, Administration, and Development Requirement Gathering and Client Communication with Systems Implementation Analytical Data Administration and Usage Interpreting Data, Analyzing results using Statistical Techniques Assessing the Systems Architecture for Improvement and Enhancement ZOHO Suite, Agile and Visio    