Rafael Madeira

I am a professional focused on the technology market with extensive experience in sales and business processes at general. Negotiation skills as well as expertise in a wide range of management tools such as CRM, ERP, BI and BPM.

Currently I am a Salesforce Operations Manager at an important European company acting in complex Salesforce.com projects for the whole world (Europe based). Previously I carried the charge of managing large Salesforce Projects at McKinsey, Accenture, NTT Data and Cognizant Spain having the opportunity of sharing knowledge about Agile methodology between my pairs.

I have more than 15 years of experience through positions in CRM processes, implementations developing excellent results for the places through which I passed by.