Rafael Lartes Salvatierra

RAFAEL LARTES V I R T U A L A S S I S T A N T A P P O I N T M E N T - S E T T E R PROFILE -Caracas, Venezuela I am a Qualified and Professional Appointment Setter and Virtual Assistant with 3 years of experience as an Operations and Personal Assistant for an Fish Processing Plant and almost 1 year as an Appointment Setter for an Mortgage Loan Originator SKILLS EXPERIENCE Problem-Solving Customer Service APPOINTMENT SETTER Wide Vocabulary in Spanish and Team Acevedo English January 2022 - Present Attention to details Qualify leads for Mortgage Loans based on their Income and Computer Literacy Credit Score Great Attitude Pick up Incoming calls from Customers with questions or doubts about their Processes or possible Customers looking for Order and Discipline information Strong Communication Call upcoming appointments and set reminders for their appointments to one of the company's offices Keep Records of previous Clients and do follow up to possible Clients in a near future EDUCATION SECONDARY SCHOOL U.E Enrique Maria Dubuc 2009 - 2014 OPERATIONS ASSISTANT Margarita's Food Corporation 2019 - 2022 Database administration Keep track of Inventories BUSINESS ADMINISTRATION Maintain records for every sale or exportation made and make sure everything is being exported based on the specifications from Central University of Venezuela every market worldwide 2018 - Present Keep contact with Clients through Email and Whatsapp Keep every document archived and well organized