Rae Angelic Rivera

RAE ANGELIC M. RIVERA OBJECTIVE:  To secure a career in which the professional environment and corporate policies of the company allow me to use my experience and knowledge in my chosen field. Al Tomha Bldg, Flat 301, Buhaira Corniche, Sharjah, United Arab Emirates Contact No.:- E-mail-Residence Visa Personal Details Date of Birth: February 12, 1994 Place of Birth: Naguilian, La Union Civil Status : Single Gender : Female Nationality : Filipino Language : English /Tagalog Educational Background College: Don Mariano Marcos Memorial State University Location: Philippines Major: BS in Information Technology Trainings and Seminars Attended • i7 (Inter-Collegiate Ignition of Ilocandia Institutions for Innovational Information Infusions) Storm • Campus Career and Employment Coaching • Capstone Project (Department of Social Welfare and Development Data Tracking System) • Communication Excellence Training Skills and Qualifications • ERP System Experienced (Oracle) and Salesforce • Proficiency in Microsoft Application (Excel, Word, Outlook, PowerPoint) • Ability to interact with people at all levels professionally • Can work under pressure • Capable of adapting new work environment quickly • Good Customer Service Skills • Hardworking result oriented and can work with minimum supervision WORK EXPERIENCE:  Sales Coordinator / Customer Service Arabian Automobiles Co. LLC – NISSAN Dubai, United Arab Emirates (October 16, 2016 - Present) Job Description and Responsibilities:               Manage daily traffic reports and stock reports for the Branch. Relay shipping information and Manage billing issues Ensuring that the Tax Invoice generated are matching with the LPO from the Banks Maintains safe and clean reception area by complying with procedures, rules, and regulations Arranging vehicle for Extra fitments in local workshop such as (Rustproofing, Paint Protection, Tinting, Accessories) Ensuring all the IBT (Inter branch transfer) units kept ready for transfer in timely manner Tagging incoming vehicles and updating the Vehicles received from the branch in daily basis (Any issues with the vehicles received will be updated thru the RFID machine) Arranging Bank sets for the invoiced vehicles under Panel Bank and non- Panel banks. Obtaining VMR approval (Vehicle Movement Request) if there is any delivery Vehicles to other branches. Maintaining shared folder with the Sales Team and Managers in updating reports (Web leads and Outdoor Visits) Ensuring the files are well organized and complete for any unexpected Audits. Maintaining the service records for any test drive vehicles available in the Branch Maintaining the Showroom Display Vehicles are maintained as per SOP (Tyre Inflation, Tyre Rotation, Engine Starting etc) Entering telephone leads thru Sales Force.  Administrative Supervisor Al Abanoos General Trading L.L.C, Deira, Dubai, United Arab Emirates (July 11, 2015 – September 15, 2016) Job Description and Responsibilities:  Supervises clerical staff and participates in their recruitment and selection.  Participates in the coordination of administrative and clerical work in an office. Performs a variety of administrative and secretarial duties as required.  Responds to outside inquiries about services offered by the organization.  Communicates with other community service agencies and/or ministries regarding client enrolment in and attendance at programs  Maintains a variety of financial records such as purchase orders and cheque requisitions. Provides input into budget formulation  Tracks cargo shipments through websites and provide necessary information to client  Data Encoder Department of Health, Philippines (July 2014 – February 2015) Job Description and Responsibilities:  Making Itinerary visits for the week  Monitoring Health Infrastructures all over the region (Budget for the Infrastructure, Equipments required and capturing health equipments to be liaised in Head office)  Ensuring all equipments from the government are being used and maintained  Accurately and efficiently encode all data that needs organizing and recording  Confirm that entered data accurately aligns with original documentation  Report any major errors or inconsistencies acquired during the visits to upper management  Relay shipping information for the incoming health equipments in the specific facilities  Customer Service Representative (On The Job Training) Sutherland Global Services, Philippines (Nov. 2013 – March 2014) Job Description and Responsibilities:  Answering Inbound calls  Realized significant discounts for office equipment.  Assigned to supervise sales personnel and helps with customer problems  Liaise with customers on delivery matters and review of customers’ orders  Liaise with forwarder on delivery matters  Prepare sales orders of customers and quotations  Handle customers complaints  Prepare monthly reports to Head office and supplier  Consistently recognized through bonuses for exercising good judgment and providing prompt, friendly, and effective service I hereby certify that the above information given are true and correct as to the best of my knowledge. Rae Angelic M. Rivera Applicant