Racquel

RACQUEL OCASION BALTAZAR # Lot 7-F Remedios Compound Purok 6 Brgy. Mining Angeles Pampanga Mobile No- Email Address:- OBJECTIVE To acquire a challenging position to my field of specialization that would enable to enhance my skills and at the same time to contribute my knowledge to the company. EMPLOYMENT RECORD : Position : Microsoft Zune and Microsoft PC Safety Technical Support From May 2008-June 2011 Position : Amazon Customer Service From June 2011- June 2012 Position : Amazon Community Moderation as Subject Matter Expert From :June 2012-Current Company : Sutherland Global Services Address : Berthaphil 2 Compound, Jose Abad Santos Avenue 2009 Clark, Pampanga, Philippines EDUCATIONAL BACKGROUND On the Job Training Office of the Executive Vice-President/COO Clark Development Corporation December 5, 2007 to February 15, 2008 Tertiary Associate in Office Management STI College Angeles City School Year- Special Courses Basic Call Center Course Trouble Shooting Foreign Language- Nihongo Secondary Republic Central Colleges Angeles City School Year- Primary Salapungan Elementary School Salapungan Angeles City School Year- SEMINARS ATTENDED Pre-employment Seminar STI College Library February 18, 2008 STI 13th National Convention Aliw Theater, Pasay City February 08, 2008 Pre-employment Symposium STI College Library September 21, 2007 STI 12th National Youth Convention Camp John Hay, Baguio City November 24, 2006 SPECIAL SKILLS Can type 45 words per minute Can speak English language effectively Can apply different Microsoft Applications like MsWord, Ms Excel, PowerPoint. PERSONAL INFORMATION Nickname : Kelly, kels, Khaye Gender : Female Civil Status: Single Citizenship: Filipino Birth Date : August 05, 1990 Birth Place: Angeles City Religion : Jehovah’s Witnesses I hereby certify that the above Information are true and correct to the best of my knowledge.