While I haven't worked as a virtual assistant specifically, I have 8 years of experience as a customer service representative, where I developed strong communication, problem-solving, and multitasking skills. I've been handling customer inquiries and providing high-level support, which directly aligns with many virtual assistant tasks. I took a 15-hr class for General Virtual Assistant with certificate for start-up. I'm excited about transitioning into this role because I believe my background in customer service, attention to detail, and ability to adapt will allow me to quickly excel as a virtual assistant.