Racquel Jones

Racquel V. Jones Hayward, CA 94544 - |- Professional Summary Dynamic Human Resources professional with extensive experience in leadership, recruitment, and employee engagement. Proven ability to rebrand HR processes, implement strategic initiatives, and foster a collaborative work environment. Adept at managing compliance, driving organizational change, and leading cross-functional teams to achieve business goals. Work Experience Human Resource Generalist Operating Engineers Local 3 - Walnut Creek, Ca August 2024 - Present - Spearheaded job posting creation, conducted resume screening, and coordinated interview scheduling to streamline the recruitment process. - Oversaw the end-to-end onboarding process, ensuring seamless integration for new hires. - Supported payroll functions by editing and verifying employee timesheets for accuracy and timely processing. - Acted as a key liaison between employees and the HR Manager, fostering clear communication and resolving employee inquiries. - Efficiently managed the HR Manager’s calendar, optimizing schedules and prioritizing key meetings and tasks. - Coordinated company-wide communications, ensuring the effective dissemination of important information to all staff. Human Resource Generalist Lawson Drayage – Hayward, CA September 2022 – June 2024 - Managed recruitment and onboarding process across three locations, ensuring streamlined and consistent hiring processes. - Owned the transition from paper-based onboarding to a new HRIS system, BambooHR, improving efficiency and record-keeping accuracy. - Planned and coordinated company events boosting morale and creating an engaging work culture - Audited and edited timesheets using Quickbooks and Workforce - Led monthly safety meetings and prepared managers to deliver key safety protocols company-wide. - Managed compliance regulations for drivers, including physicals and licensing, ensuring regulatory adherence. - Investigated employee relations issues, recommending solutions aligned with company policies and federal laws. - Oversaw attendance tracking, workers' compensation cases, and managed leave of absence. Human Resource Manager RISE Co-Packing – Oakland, CA July 2021 – August 2022 - Restructured the HR department to prioritize talent development and employee engagement, creating a collaborative and proactive culture. - Managed recruitment, hiring, onboarding, and performance management strategies to align with company goals. - Trained managers in conflict resolution, policy enforcement, and disciplinary actions, ensuring a fair workplace. - Implemented retention strategies, reducing turnover and enhancing organizational stability. - Led the company in transitioning from Paycom to Green Leaf payroll system - Managed payroll and administrative processes with precision and accuracy using greenleaf payroll software. - Led HR operations during company closure, including employee terminations and compliance protocols. Human Resource Specialist Securitas – Oakland, CA May 2019 – January 2020 - Coordinated high-volume recruitment, conducting 8–10 interviews daily and achieving monthly hiring goals of 26–30 guards. - Developed and implemented an applicant tracking system, enhancing candidate management. - Submitted background checks using HireRight. - Conducted oral drug tests onsite. - Collaborated with business leaders to align hiring strategies with organizational objectives. - Assisted in training new recruiters, onboarding employees, and maintaining training records. Human Resource Assistant UPS District Office – Oakland, CA August 2018 – May 2019 - Managed temporary job requisitions, and updated job descriptions. - Conducted interviews and processed new hire paperwork using ADP. - Provided administrative support in personnel record maintenance in HRIS. Human Resource Manager JCPenney – Richmond, CA August 2014 – March 2016 - Directed workforce planning, scheduling, and training to support critical business hours and improve customer service. - Led learning and development initiatives, including associate training and coaching conversations. - Managed payroll processes, timesheet auditing, using Peoplesoft and Kronos. - Championed customer service training to enhance the overall customer experience. - Managed recruiting, interviewing candidates using Oracle software Education Human Resource Management Certificate California State University, East Bay – Hayward, CA January 2020 – May 2020 Key Skills - Leadership & Team Development - Recruitment & Onboarding - Employee Engagement Strategies - HR Compliance & Policy Enforcement - Talent Development & Retention - Performance Management - Conflict Resolution & Mediation - Payroll Administration