Rachel Espaldon Quiñones

 QUIÑONES, RACHEL E. Block 100 Lot 3, Villa Zaragosa Subd. Turo, Bocaue Bulacan Mobile No. - Email-add:- Objectives: To apply for any position that would further enhance my abilities, skills and the knowledge that I have learned from my course and work experience. Position Desired: Date of Birth: Metro.Mla. June 27,1993 Place: Polo Valenzuela Civil Status: Single Citizenship: Filipino Height: 5’7 Weight: 165lbs. Religion: IGLESIA NI CRISTO Sex: Female Father’s Name: Rodelito Quiñones Occupation: Retired Mother’s Name: Gemma Quiñones Occupation: Deceased Their Address: Block 100 Lot 3, Villa Zaragosa Subd. Turo Bocaue Bulacan Contact No: - Languages or Dialects you can speak or write: English & Tagalog Person to be contacted in case of emergency: Liezel Batinga His/Her Address: Block 100 Lot 3, Villa Zaragosa Subd. Turo, Bocaue Bulacan Telephone No: - OJT : SSS ( SOCIAL SECURITY SYSTEM ) ( Nov 19,2011-Jan 22,2012 ) Address : San Del Monte Frisco, Quezon City NSO (National Statistics Office) ( Jan 24,2012-March 15,2012 ) Address : Annex Building, Caloocan City Hall A. Mabini Street Corner 10th Avenue Caloocan WORK EXPERIENCE: OPTUM GLOBAL SOLUTIONS – ( Aug 2019-RESENT) (CUSTOMER SERVICE REP) *Answer questions about claims, benefits, and coverage. GEBBS HEALTHCARE SOLUTIONS (CSR) -provider services May2019-Aug2019 SYKES Asia, INC (Nov 2015- May 2019) PEARSON EDUCATION ACCOUNT (ESCALATION AGENT) ○Answer supervisor calls. ○Give instructions and/or orders to subordinates and support specialist ○Closing the escalation process once the monitoring period is completed successfully, and ensuring customer satisfaction before closing the escalation. FRONTIER (TECHNICAL/CUSTOMER SERVICE REP.) ○Answer questions on billing issues, account management, products & services. ○Internet set-up and receive payments SMDC (SM Development Corporation) (PROPERTY SPECIALIST) -) ○Promote, market and sell SMDC properties through advertisement ○Interview prospective clients ○Accompany clients to property SUZUKI AUTO KALOOKAN (Union Motors Corporation) (SALES EXECUTIVE) -) ○Advertising cars ○Prospecting potential sales ○Give good quality service to the customers GREAT ROHI MANPOWER SERVICES Sales staff oct 2014-jan2015 EDUCATIONAL BACKGROUND: Elementary School: Francisco Elementary School Date Graduate: April 03, 2006 High School : Malinta National High School Date Graduate: March 26, 2010 College: Access Computer College Date Graduate: April 23, 2012 Course: Associate in Computer Science Special Skills: Organized, Punctual, Good ethical working standards. Computer Literate (MS Word,Power Point,Internet Applications). Character Reference: Mr. Rodel Baer – Business Man Mobile #: - Ms. Narcisa Encarnado – Councilor Mobile #:- I hereby certify that the above information is true and correct to the best of my knowledge and belief. Ms.Rachel Espaldon Quiñones APPLICANT