Rachel Berhane

I am a highly skilled support specialist with a strong background in customer, technical, product and user support. I have worn many hats and can adapt very quickly to any role in any industry. That being said, I have worked in live operations, ecommerce, and transportation and consumer goods.

I am extremely skilled in providing logistical management, dispatching, coordination of fleet and training and providing professional development.

I am highly skilled in CRM programs, such as Zendesk and Salesforce; I am adept at providing documentation using JIRA, I know the Adobe suite, a plethora of dispatch software, and I’ve been exposed to JavaScript, HTML and CSS.