Rachael Jones

Richmond, California 94804-|- RACHAEL JONES, aPHR​ PROFESSIONAL SUMMARY Dedicated administrative professional with a proven track record of seamlessly blending HR expertise with over 20 years executive administrative experience. Adept at developing and implementing HR strategies that drive organizational growth while fostering a culture of excellence. Excels in creating streamlined HR processes, promoting diversity and inclusion, and providing top-tier executive support to facilitate C-suite decision-making. Leverages a unique blend of administrative skills and HR acumen to ensure the alignment of talent management with strategic business goals. SKILLS ❍​ Benefits administration ❍​ Policy / procedure development ❍​ Vendor negotiations ❍​ Performance Evaluation / Performance Management ❍​ Employee development ❍​ Technology troubleshooting EXPERIENCE Strategies for Change Group (Remote) — Chief HR Manager December 2023 - August 2024 ○​ Develop and implement strategic HR plans aligned with the consulting firm's business goals and objectives. ○​ Collaborate with senior leadership to understand organizational needs and provide HR insights. ○​ Oversee the recruitment and selection process, ensuring the firm attracts and hires top talent. ○​ Develop and implement effective sourcing strategies and recruitment campaigns. ○​ Serve as a point of contact for contractor relations issues, providing guidance and resolution to conflicts. Hustle, Inc., San Francisco (Remote) — Senior Administration / HR Manager February 2020 - November 2023 ○​ Transition in-office staff (SF + DC) to fully remote in 2020; successfully implemented virtual social spaces ○​ Streamline payroll process, decrease submission time from 4 hours to 30 minutes ○​ Overhaul talent acquisition process, onboard over 30 remote employees ○​ Transition organization to PEO, saving the company over $130K in annual benefit costs ○​ Manage HRIS System (ADP) and develop performance evaluation process ○​ Facilitate the DEI committee to implement ideas organization-wide UCSF Office of Medical Education, San Francisco — Administrative Officer III (Temp) September 2019 - October 2019 ○​ Provide administrative support for the office of the Executive Vice Dean for the School of Medicine/Vice Dean for Education ○​ Manage an incredibly complex, busy and fluid calendar, set and edit meeting schedules with internal and external colleagues ○​ General office support to School of Medicine staff Hearth & Home of Marin, San Rafael — Office / Operations Manager September 2017 - July 2019 ○​ Maintain day-to-day operations of a busy fireplace store. Manage the owner's, installation and service complex schedules ○​ Decreased response time to service request from 3-5 days to 1-2 days ○​ Receive shipments from freight companies, received product and enter invoices in point-of-sale system ○​ Answer, screen and forward incoming calls/messages to sales or service departments Gap, Inc., San Francisco — Senior Administrative Assistant to CTO & VP of Engineering March 2014 - May 2016 ○​ Manage and support the daily workflow for SVP and VP in Product Delivery organization, including calendar management ○​ Administer effective communication of information relevant to the team through a variety of mechanisms, including team meetings, email and web- based resources ○​ Maintain office supplies for team of 300+ agile engineers San Francisco Travel Association, San Francisco — Executive Associate, Executive Office May 2012 - March 2013 ○​ Manage President and CEO's busy calendar and screen phone calls ○​ Maintain the Executive Office day-to-day operations ○​ Develop content and media-heavy PowerPoint presentations for the President and CEO, Board of Directors ○​ Plan and coordinate monthly staff meetings for San Francisco, Chicago and Washington D.C. Offices California Academy of Sciences, San Francisco — Executive Assistant to CMO January 2008 - October 2011 ○​ ○​ ○​ ○​ Manage Chief Marketing Officer’s highly demanding calendar and screened calls Coordinate intricate domestic and international travel for CMO and division directors Manage CMO’s annual administrative budget for three fiscal years Plan and execute team building and various special events for departmental staff EDUCATION University of California, Santa Cruz — Bachelor of Arts, Psychology HR Certification Institute (HRCI) — Associates in Professional Human Resources (aPHR) - January 2021