My name is Mariam, a highly competent customer support, virtual assistant Technical Support agent with a proven track record of delivering exceptional support while ensuring timely completion of projects with utmost confidentiality. I thrive in a fast-paced virtual environment by following established procedures and practices. My exceptional organizational skills enable me to provide top-level client support, resolve issues, and build strong relationship that foster loyalty and growth.
I possess over 4 years of customer service across various sectors including e-commerce and the financial sector.
I am a professional that takes confidentiality very seriously, therefore company and customers days are treated confidentially.
My services include:
I can provide other custom services and Virtua assistant to your business on request.
My goal is to deliver Excellent Customer Service. I am highly skilled in verbal and written communication and in providing effective feedback. Through training and experience, I am able to convert demanding customers to satisfied customers, through active listening, empathy and giving professional answers in a non-robotic way.
I praise respect and treat others just as I would want to be treated. Once it's customer service, I provide nothing less than world-class!
Ready to elevate your customer support? Leats connect and explore how I can contribute to your team's success.
I am available for both long-term and short-term services.