Quinn Pauline Hormigoso

Quinn has 5 years of experience in Customer Service, Sales and about 2 years of experience as an Admin Assistant.

• Quinn is a mother of one herself and a national taekwondo player previously. Currently, she teaches taekwondo to young kids with ADHD, Dyslexia on weekends.

• She started as a customer service representative for Amazon where she helped maintained customer relationships by responding to inquiries, questions, concerns.

• She then had the opportunity to work for Anthem, a US based healthcare account where she provides healthcare customer services like determining contract and benefit eligibility, provide authorization for inpatient admission, as well as other post service requests.

• Quinn also had freelance experience as a general VA for a US client where she handled email and calendar management, booking of trips, personal and business bookings, answering phone calls and being the first point of contact of the client.

• Her most recent employment was for Helpgrid as a customer service representative for an ecommerce company where she answers both customer service queries as well as upselling to clients.

• She has experience numerous CRM tools such as Salesforce, Hubspot, Zendesk and Georgia.