Quinieka Batie

Quinieka Batie Apopka, FL 32703 |- |- Professional Summary Results-driven HR and Onboarding Specialist with extensive experience in onboarding, training, and process improvement. Proven ability to enhance new hire experiences, develop structured training programs, and collaborate with cross-functional teams to optimize efficiency. Adept at creating engaging learning environments, ensuring compliance with company policies, and fostering a culture of continuous improvement. Passionate about empowering employees through effective onboarding strategies that drive long-term success. Professional Experience Toast Onboarding Consultant | 2023 – Present • • • • • Manage end-to-end onboarding for 80+ restaurant clients, ensuring seamless transitions and optimal platform utilization. Conducted remote site assessments and collaborated with project teams to implement networking and system requirements. Design and deliver structured onboarding training programs, empowering management teams to optimize operations. Serve as clients' primary point of contact, addressing inquiries and facilitating system navigation. Monitor onboarding effectiveness, gather feedback, and refine training materials for continuous improvement. Paylocity Implementation Specialist | 2022 – 2023 • • • • Led client onboarding and training initiatives, focusing on payroll, benefits, and Time & Labor Management systems. Developed and implemented plans to ensure seamless data transfer between Paylocity and SAP. Collaborated with internal teams to optimize onboarding workflows and enhance user experience. Tracked key onboarding metrics, analyzed partner feedback, and recommended improvements to boost satisfaction. ADP Implementation Specialist II | 2021 – 2022 • • • • Spearheaded improvements in payroll onboarding processes, increasing efficiency and compliance. Created onboarding documentation, training guides, and best practices to enhance team effectiveness. Acted as a subject matter expert, ensuring high-quality service and positive client experiences. Developed and implemented process improvements based on data-driven insights. Customer Service Consultant | 2020 – 2021 • • • Designed and maintained QA dashboards to track key customer success metrics. Conducted evaluations and provided coaching to improve customer interactions. Created SOPs and documentation to standardize HR support functions. Education Valencia College – Radiology Technologist (Currently Enrolled) Community Involvement • • • Black African American Diversity Network (BAADN) | 2011 – 2017 Harbor House Purple Door Initiative | 2010 – 2015 Habitat for Humanity | 2010 – 2015 Core Skills • • • • • • • • • • HR Onboarding & Training Development Employee Engagement & Retention Compliance & Labor Law Knowledge Training Material Creation & Delivery Remote & In-Person Training Facilitation Strategic Process Improvement Learning Management Systems (LMS) Performance & Quality Assurance Cross-Functional Collaboration Effective Communication & Leadership