Puneet Kumar

Puneet Kumar E-Commerce Account Manager CAREER OBJECTIVE Seeking a position as e-Commerce Account Manager and promote the company's products and generate sales through digitally using my skills and experience. EXPERIENCE PERSONAL INFO Phone-,- Email E-Commerce Account Manager Khushbu Online Services, May 2019-Present  -  Address  A-103 Bharat Vihar, Near Badi Masjid , Kakrola 110078, New Delhi  Date Of Birth   09 November 1989  Marital Status Married  Linkedin  https://www.linkedin.com/in/pu neet-kumar-b  SKILLS Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction. Responded to customer issues and resolved complaints by leveraging expert knowledge. Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts. Drove operational improvements which resulted in savings and improved profit margins. Maintain a highly organized, clean & safe warehouse. Package orders and organize by shipping method for daily pick up. Process returns & exchanges and special orders as needed. Log and report any damaged or defective products returned. Work closely with & assist ecommerce & marketing team as needed to exceed customer expectations, and meet company goals. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.  Online Portals Knowledge  Inventory Management  Catalog Management  E-commerce Operations  Basic Adobe Photoshop  Basic Ms Office & Internet CERTIFICATION  Advanced Diploma In Computer Application LANGUAGES Junior E-Commerce Executive Balaji121, March 2017-April 2019        Manage inventory of Ecommerce portals. Dispatch urgent orders as soon as possible. Stock management. Maintain Sales Report on Marg software. Order Tracking. Filling Claims for damaged or different returned orders Maintained excellent attendance record, consistently arriving to work on time EDUCATION  English Bachelor Of Science  Hindi Faiz-E-Aam Degree College Mathura, Oct 2009 – Aug 2012 – 45% HOBBIES  Poetry Intermediate (Private Candidate) Kendra Vidyalaya No.1 Mathura, April 2008 – May 2009 – 54% Matriculation Army School Binnaguri Cantt, April 2005 - April 2006 – 72%