Puneet Kumar

Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.

 Responded to customer issues and resolved complaints by leveraging expert knowledge.

 Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.

 Drove operational improvements which resulted in savings and improved profit margins.

 Maintain a highly organized, clean & safe warehouse.

 Package orders and organize by shipping method for daily pick up.

 Process returns & exchanges and special orders as needed.

 Log and report any damaged or defective products returned.

 Work closely with & assist e-commerce & marketing team as needed to exceed customer expectations, and meet company goals.

 Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.