Excellent contract management and analytical skills, written and verbal communication skills. Planning & Influencing – proven experience in the plan, prioritize and influence at all levels. Proven track record & recent comparable experience in a customer relationship management role including Omni-channel experience under strict and aggressive deadlines. Strong commercial, analytical, problem-solving & presentation skills. Have technical knowledge, strong communication, and problem-solving skills. Strong presentation, communication, soft skills, and story-telling ability to synthesize complex data into conclusions and recommendations in oral and written formats. Excellent time management, decision-making, and organizational skills with strict attention to detail. Great leadership skills in terms of leading and managing teams of variant sizes