I have worked for a Australian telecom company( Telstra) for chat support for 3.9 years. Have ample of knowledge on chats and now working for another Australian electricity retailer company( ReAmped) from last 8 months, even this is also chat based
I am a Process specialist with more than a 3.9 years of experience in a fast paced BPO industry. I am Computer literate (MS Project, Excel, Word, PowerPoint and Spread sheet). I have also organized events and worked with different kinds of people. I have strong leadership skills and I am proficient at building and maintaining professional relationships. I am able to prioritize and to delegate tasks while maintaining focus on the goal.