Priya Rajput

I am a highly adaptable and detail-oriented Operations Specialist with a proven track record of optimizing workflows and enhancing efficiency in diverse professional settings. My career has equipped me with a robust skill set perfectly suited for remote work, emphasizing effective communication, independent problem-solving, and a strong reliance on digital tools.

My experience at Red Education as an Operations & Sourcing Specialist directly highlights my proficiency in managing operational workflows remotely. I extensively utilized CRM tools like Salesforce and Arlo, not just for basic data management, but to improve task efficiency by 20% through automated tracking and reporting. This involved processing training schedules and attendance records via various vendor portals such as Palo Alto, Extreme Networks, Check Point, and ForgeRock, consistently ensuring 100% accuracy in documentation – a critical element for remote data integrity. I also successfully coordinated with global vendors and stakeholders to resolve issues, reducing turnaround times for escalations by 15%. A significant aspect of this role, highly relevant to remote work, was streamlining data entry and reconciliation processes across platforms, which improved data integrity by 25%. Furthermore, I delivered real-time updates and insights using Salesforce dashboards, providing leadership with crucial information for decision-making without requiring physical presence.

Beyond operational management, my tenure as an Educational Consultant at Preston Consultancy (GoStudy) further refined my remote capabilities. I conducted in-depth research on over 50 international universities and delivered personalized guidance, demonstrating my ability to work independently while providing high-quality client support. I also assisted over 100 students in crafting impactful personal statements and application essays, a task requiring meticulous attention to detail and strong written communication, both essential for remote collaboration. My experience in revamping student application record management, accelerating processing time by 20%, underscores my commitment to efficient digital record-keeping.

As an Agent Management Executive at Australian Technical and Management College, I verified and onboarded over 100 agents, a process that often relies on virtual communication and digital documentation. I also implemented streamlined documentation workflows, cutting response times for agent queries by 25%, directly showcasing my ability to optimize digital information flow. My proficiency in developing dashboards to track agent performance metrics provides actionable insights, a skill that translates seamlessly into a remote data-driven environment.

My foundational experience as a Data Entry Operator at Evelyn Learning Systems Pvt. Ltd. established my high accuracy (99%) in executing high-volume data entry and my ability to collaborate with internal teams to streamline data entry operations, reducing processing time by 25%.

I am proficient in a wide array of tools crucial for remote work, including Salesforce, Arlo, HubSpot, Google Sheets, Slack, Trello, Asana, Notion, Jira, Excel, and PowerPoint. My core strengths lie in data analysis and management, process improvement, operational documentation and reporting, and cross-functional team collaboration. I am enthusiastic about applying these skills to a dynamic remote role, contributing to an efficient and productive virtual work environment.