PRISCILLA ANTHONY-ODIGIE
33 Abebi Close, Goodwill Estate, Ojodu Berger, Lagos, Nigeria
Phone:- • Email:-
PROFESSIONAL SUMMARY
Highly organised Operations & Administrative Professional with 5+ years of experience supporting
executives, managing complex schedules, coordinating projects, and ensuring seamless workflows
across distributed teams. Strong expertise in documentation management, reporting, logistics
coordination, and remote operations.
CORE SKILLS
• Executive Support & Operations
• International Travel Logistics
• Event & Meeting Management
• Scheduling & Calendar Ownership
• Reporting & Documentation
• Policy Compliance
• CRM Tools (Salesforce, Zendesk)
• Microsoft Office & Google Workspace• Supplier Coordination
PROFESSIONAL EXPERIENCE
Remote Operations & Customer Support Specialist — Teleperformance / Close Brothers /
Student Loans Company (2024–Present)
• Supported operational workflows and high-volume enquiries across email, chat, and phone.
• Maintained CRM documentation with strong accuracy and attention to detail.
• Coordinated follow-ups, scheduled meetings, and handled internal communications.
Customer Service Representative — ResQ, UK (2024)
• Managed client communication, documentation accuracy, and account updates.
• Supported scheduling, call coordination, and reporting tasks.
Healthcare Assistant / Administrative Support — Victory Social Care, UK -)
• Maintained confidential client records and ensured compliance with internal policies.
• Supported senior staff with scheduling, reporting, and workflow coordination.
Administrative Officer — Pafa Enterprises, Lagos -)
• Oversaw documentation, logistics operations, and office administration.
• Improved payroll and documentation processes in collaboration with IT.
Customer Service Representative — Zenith Bank -)
• Resolved customer enquiries professionally while maintaining policy compliance.
HR Consultant — Gaby Chordz Innovations -)
• Managed HR documentation, staff onboarding, and internal communication.
Legal Officer — Lekki Free Trade Zone Development Company (2016)
• Drafted and reviewed contracts and maintained structured legal documentation.
• Supported executives with scheduling and administrative tasks.
EDUCATION
• MA, Criminal Justice & Crime Control — University of Hull (2023)
• BA, Law — Lagos State University (2016)
• Certificate in Human Resources
ADDITIONAL INFORMATION
• Strong communication, judgment, and attention to detail.
• Fast learner with excellent technology onboarding capability.
• Remote-work efficiency, disciplined workflow management.
• Comfortable travelling internationally for company events.
