Priscilla Anthony Odigie

I’m Priscilla, a versatile and dependable remote professional with strong experience in Customer Service, Administrative Support, and Human Resources. Over the years, I’ve built a reputation for being the person teams rely on when they need someone who can communicate clearly, solve problems calmly, stay organised, and represent the company with professionalism and empathy.

I bring a customer-first mindset to everything I do. Whether I’m supporting clients through phone, chat, and email, managing cases in CRM systems, or coordinating internal processes, my goal is always the same: to make work easier, smoother, and more efficient for both the customer and the business. I’ve supported organisations across finance, SaaS, BPO, healthcare, and social care, giving me the ability to adapt quickly to different environments, processes, and customer needs.

My background in administration and HR also gives me a strong foundation in workflow management, documentation, recruitment assistance, onboarding support, scheduling, data accuracy, and internal communication. I enjoy bringing structure to busy teams, ensuring tasks are completed on time, and keeping operations running smoothly. I’m comfortable managing confidential information, handling sensitive conversations, and working independently with minimal supervision.

I’ve worked extensively with tools like Salesforce, Zendesk, HubSpot, Zoho, Freshdesk, Google Workspace, Microsoft Office, Notion, and various ticketing and case management systems. I learn new software easily and love improving processes so teams can work more efficiently and customers receive faster, better support.

What people often appreciate most about working with me is my communication style—clear, friendly, patient, and solution-oriented. I stay calm under pressure, ask the right questions, and make sure customers or colleagues feel heard and supported. I’m proactive, detail-focused, and committed to delivering results without needing to be micromanaged.

As a freelancer, I bring flexibility, reliability, and consistency. I’m here to support businesses that need a professional who can jump in, understand their systems quickly, and represent their company well. Whether you need help managing your inbox, supporting your customers, organising your workflows, coordinating recruitment tasks, or simply keeping your operations running smoothly, I’m ready to help.

If you’re looking for someone who communicates well, works efficiently, and genuinely cares about delivering great results, I’d love to support your team.