Are you tired of doing repetitive task on your own everyday? Do you want your customers to experience being taken care of? Do you want to gain their loyalty through quality customer service? Then it's time for us to talk.
I've worked in the BPO industry for the last 6 years and am well experienced with Customer Service, Sales, Technical Support and Retention roles. I've always been commended for providing quality service. I take pride on that because I understand how important customer experience is in keeping a customer's loyalty. Aside from my great organizational sill I also have great listening skills which was what I used in the short stint I got as a transcriptionist. I also have an experience working as a Virtual Assistant for a broker in the logistics industry. I am responsible for managing e-mails, responding to clients in a timely manner, making follow ups through call if needed and keeping track of all requests through an excel file.
I'm not a slacker and I like getting things done quickly.
Hire me and let's get working! :)