Managed 50-80 daily administrative and operations support tasks, ensuring timely and accurate completion. Responded to 40-70 inquiries daily via email and chat, maintaining response times under 2 hours.
I scheduled and coordinated 20-30 meetings monthly, ensuring 100% calender accuracy and zero conflicts. Maintained and updated 1,000+ client records with 100% data accuracy and proper documentation.
Supported onboarding of 80-120 new students monthly, assisting with platform access and issue resolution. Handled complaints and escalations professionally, contributing to a 95%+ on-time completion of deliverables.