Princess Kayode

Princess Kayode

$5/hr
Customer Representative Manager, Virtual assistant, Customer Support
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
29 years old
Location:
Accra, Greater Accra Region, Ghana
Experience:
1 year
About

Managed 50-80 daily administrative and operations support tasks, ensuring timely and accurate completion. Responded to 40-70 inquiries daily via email and chat, maintaining response times under 2 hours.

I scheduled and coordinated 20-30 meetings monthly, ensuring 100% calender accuracy and zero conflicts. Maintained and updated 1,000+ client records with 100% data accuracy and proper documentation.

Supported onboarding of 80-120 new students monthly, assisting with platform access and issue resolution. Handled complaints and escalations professionally, contributing to a 95%+ on-time completion of deliverables.

Languages
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