Princess Abalos

Princess Diane Abalos, RPm Lipa City • Batangas, Philippines •-- All State Insurance Company Executive Assistant • • • • • • • • Online / Remote (Full Time) May 2021 – August 2024 Performed general administrative tasks including calendar management, email management and data entry. Proficiently organized and scheduled meetings using various platforms (Zoom, Skype, Slack, Gmeet) Optimized workflows and streamlined processes for maximum team performance. Kept track and updated client information through monday.com work OS, generated leads and client outreach through Gmail, Sales force and Fiverr, and web page. Maintained and did basic updates in web page. Supported the growth team in designing marketing collaterals. Managed invoicing processes through Xero and basic bookkeeping tasks. Managed hiring process from outsourcing candidates, screening applications, and overseeing the hiring process end-toend. Teledudes Telemarketer / Appointment Setter • • • • • • Online / Remote (Full Time) November 2020 – May 2021 Conducted 500-800 outbound calls daily to pre-qualify leads and verify client information. Managed endorsements to sales agents for binding and appointment setting for future quotes. Coordinated with leads to schedule appointments, utilizing scheduling software for efficient calendar management. Confirmed appointments and communicated essential details to clients and agents. Maintained detailed records of communications and appointments. Managed Google Sheets to update daily and weekly reports for client and telemarketer tracking. Livingston Research Company / E-Learning Remote English Content Writer • • • • Online / Remote (Part -Time) February 2017 – October 2020 Conducted research on industry and academic-related topics to produce high-quality content. Consistently received 5/5-star ratings for content quality. Submitted projects on time and coordinated with clients to resolve any issues. Produced written materials following APA and MLA formatting guidelines. Lipa City Colleges Guidance Facilitator / School Counselor • • • • • Online / Remote (Full Time) June 2018 – September 2020 Provided daily guidance and counseling services, addressing both routine and complex cases. Offered career counseling and addressed conflicts among students. Coordinated with the discipline committee and conducted group facilitation. Managed projects, including parenting seminars and guidance-related initiatives for students, parents, and teachers. Delivered Psychological First Aid (PFA) institutionally and regionally during incidents. June 2018 – September 2020 Admissions Officer • • • Managed administrative support tasks such as responding to inquiries and scheduling exams and interviews. Screened and interviewed student applicants and facilitated assessments both online and on-site. Maintained student records, profiles, and managed project initiatives like yearly job fairs and pre-employment programs. Part-Time Instructor • • • November 2018-March 2020 Managed administrative support tasks such as responding to inquiries and scheduling exams and interviews. Screened and interviewed student applicants and facilitated assessments both online and on-site. Maintained student records, profiles, and managed project initiatives like yearly job fairs and pre-employment programs. Education Lipa City Colleges Bachelor of Arts, Major in Psychology, Cum Laude Batangas, Philippines May 2018 Achievement Licensed Psychometrician Mayor’s Academic Awardee Student Assistant Scholarship Grantee (Full Merit) December 2018 June- Skills / Key Highlights • • • • Confidentiality: Maintain the utmost integrity and discretion, safeguarding sensitive information to ensure its confidentiality and security. Calendar Management: Adept in managing intricate schedules, effectively coordinating executive appointments to maximize time efficiency and enhance overall productivity. Recognition: Acknowledged for my exceptional ability to multitask independently, supporting numerous team members with dedication and a proactive approach. Team Coordination: Excel in coordinating and liaising with various departments, fostering a collaborative work environment, providing C-level executives with peace of mind and allowing them to focus on their strategic goals.