With a diverse professional background spanning across multiple industries, I bring a wealth of experience in project management, process optimization, and executive support. Over the years, I’ve honed my skills in roles that demand a high level of organizational, technical, and leadership ability, allowing me to excel in streamlining workflows, improving efficiency, and driving results for businesses.
Over the years, I've worked in a variety of industries, including property management, executive assistance, and client relations. Most recently, I served as an Executive Assistant at AllState Insurance Company, where I supported business operations, managed schedules, and collaborated with teams to drive growth. Prior to that, I was a telemarketer, content writer , transcriptionist, admissions officer and a school counselor.
Skills / Key Highlights
- Administrative Proficiency: Expertise in general administrative tasks such as calendar management, email management, data entry, and scheduling, ensuring smooth office operations.
- Communication Skills: Strong verbal and written communication abilities, demonstrated through effective client interaction, appointment setting, and content writing, contributing to positive relationships and successful outcomes.
- Project Management: Proven capability to manage multiple projects simultaneously, from recruitment processes to organizing events and seminars, ensuring timely delivery and coordination among stakeholders.
- Client Relationship Management: Experience in maintaining client information, generating leads, and facilitating client outreach through various platforms, enhancing customer satisfaction and loyalty.
- Marketing Support: Skills in designing marketing collateral and basic web page updates, contributing to the growth and visibility of the organization.
- Data Management: Proficiency in using tools like monday.com, Google Sheets, and Salesforce for tracking and reporting, ensuring accurate data handling and analysis.
- Multitasking and Prioritization: Recognized for exceptional multitasking abilities, managing tasks efficiently to support multiple team members and executives.
- Problem-Solving: Effective in resolving issues and conflicts, as demonstrated in counseling and coordinating initiatives, ensuring positive outcomes for students and clients.
- Confidentiality and Integrity: Commitment to maintaining confidentiality and integrity in handling sensitive information, fostering trust and security within the workplace.
- Technical Skills: Familiarity with various work OS (monday.com and Trello), software and platforms (Zoom, Slack, Xero, etc.) with an ability to adapt to new technologies and tools quickly.