Prince Gerald

Contact- Prince Gerald, FMVA® www.linkedin.com/in/prince-gerald (LinkedIn) Publication House Executive Assistant | Operations Manager | CRM Workflow Specialist (Monday.com, Asana, Notion, and ClickUp) Lagos State, Nigeria Top Skills Summary Amazon Kindle Executive Administrative Assistance Operations Management Certifications Financial modeling & Valuation analyst Fundamentals of financial and management accounting Internship program completion AutoCAD/Orion Proficiency For 4 years (2+ years in the publishing industry) as a dedicated Executive Assistant, CRM Administrator, and Operations Manager, I've streamlined workflows, optimized CRM systems, and managed high-impact projects. Adept at coordinating editorial processes, managing author communications, and implementing CRM solutions to track manuscripts, deadlines, and production workflows. Proven ability to improve operational efficiency by over 40%, reduce administrative workload through automation, and ensure seamless project execution in fast-paced publishing environments. I leverage technology and strategic planning to support publishing teams, enhance productivity, and drive business success. Experience Muse Oracle Press Publishing Operations Assistant June 2024 - Present (9 months) Australia • Provided administrative support, including data entry, customer service, email communication, and calendar management, slashing administrative time by over 50% for the director. • Developed and streamlined organizational processes to support publishing operations and marketing efforts. • Led podcast outreach, author event schedule, and press release distribution, generating a 30% increase in publicity and brand exposure for publications. • Coordinated influencer partnerships and UGC creator outreach, expanding brand visibility and boosting audience engagement by 20% on our collective social media platforms. • Collaborated closely with cross-functional teams and authors to ensure timely project delivery and seamless execution of publishing tasks, meeting 95% of deadlines in the fast-paced publishing space Page 1 of 3 Marcia M Publishing House & Academy Operations Manager September 2023 - Present (1 year 6 months) United Kingdom • Assisted the Director in daily operations by overseeing book publication processes, managing incoming emails, and ensuring the smooth execution of 10+ book projects simultaneously (in 2024). • Efficiently allocated tasks to a freelance team of 5+ members, ensuring timely completion of projects and adherence to deadlines. • Managed and optimized the Monday CRM platform for team coordination, implementing automations and integrations that improved project tracking efficiency by 30%. • Provided weekly reports to the Director and implemented systems for tracking manuscripts and organizing client book files, resulting in a 20% reduction in time spent on manual filing and tracking. • Performed data entry tasks, captured meeting minutes, and managed social media content, increasing engagement by 15% through consistent content posting and interaction with followers. Irtus Business Business Development Intern February 2023 - April 2023 (3 months) Lagos State, Nigeria • Worked on startup business plans and made industry-based research and financial projections. • Cleaned up their 4-year-old financial historical data and I categorized the data. • Generated an income statement from the final outcome of the cleaned data to support their decisions. • Created a dashboard presentation of expenses and revenue for business insights. • Made research on how to boost the online presence on social media, boosting revenue in return. Vextor Hub Customer Service Representative March 2022 - October 2022 (8 months) Uyo, Akwa Ibom State, Nigeria • Handled inbound calls from prospects, giving them extra details on the course they were about to purchase. Page 2 of 3 • Made outbound calls to tutors as touching courses they are expected to handle. • Created forms to collate details of prospects, hence able to track the sales funnel. • I customized personalized email templates for returning customers to keep them delighted. • Classified queries according to their priority and tackled them promptly within 48 hours maximum. Urbaneasy Fashion House Bookkeeper & Inventory manager April 2020 - November 2021 (1 year 8 months) Nigeria • Day to day Financial reporting. • Inventory management cutting down yearly loss by over 10% hence reducing repurchase and putting credit on check. Julius Berger Nigeria PLC Internship Program September 2018 - February 2019 (6 months) Uyo, Akwa Ibom, Nigeria Education Federal University of Technology Owerri Nigeria Bachelor of Science - BS, Civil Engineering · (2015 - 2021) Page 3 of 3