PROFILE
An aspiring individual who has worked within the managerial, finance and marketing organisations to deliver internal
support services, obtained a significant experience in in managerial duties, relational skills whilst performing a wide range
of business service functions and decision making.
EDUCATION
University of Westminster
London, United Kingdom
Bachelor of Arts (Hons) Business & Management and Italian
September 2017 - 2021
● Relevant Modules: Accounting and Finance Fundamentals, Financial Reporting and Analysis and Business Decision
Making.
City of Westminster College - Level 3 Extended Diploma in Business
London, United Kingdom
Grades: Distinction, Distinction, Merit (DDM), 320 UCAS Points & ABB Equivalent
September 2013 – June 2015
● Relevant Units Completed: Business and Financial Accounting, Contract and Business Law, Principles of
Management, Investigating Retail Business and Market Research.
Westminster Academy
GCSES - 6 GCSE’s (A*- C) including English and Maths
London, United Kingdom
September 2012 – June 2013
Ava Maria School
Basic Education Certificate Examination
Achieved Grades: 6 A’s (1’s), 2 B’s (2’s) and 1 C (3) – English (A), Maths (B)
Dansoman, Accra, Ghana
September 2008 – June 2012
WORK EXPERIENCE
Ministry of Defence
IM Manager
Portsmouth, United Kingdom
April 2023 – Present
My responsibilities were:
Having to manage and multitask with 17 business areas and endeavor they keep a good system of
information management.
Making sure all departments get the necessary HR training.
Have quarterly presentation meetings to give the upcoming plans and information.
Act as a Data protection advisor to providing guidance and ensuring compliance with the Data
Protection Act 2018.
Act as a Records Manager for the StratPol Directorate and conduct regular checks.
Undertake regular audits of Team Sites, records, libraries, and capacity usage, reviewing the functional
information to ensure that good practice is being followed.
Manage the technicalities of Office 365 processes. Exploiting supporting programs to develop efficient
procedures for the Directorate.
Admin to Senior Information Officer and Business Manager of the Directorate.
Using project management tools like Jira to prioritise and manage and allocate and complete tasks.
The Young Network
London,United Kingdom
Product Management Student
6weeks course
Product Strategy Skills: understanding the markets needs and also creating a strategic roadmap.
Market Research Skills: was involved in gathering and analysing market data to produce decisions for a
product
User Experience (UX) Design: engaging in the principles of designing user friendly products.
Product Launching and Marketing skills: learning about the strategies for successfully launching and
marketing products.
Project Management Skills: for planning, executing and closing projects.
Product Lifecycle Management Skills: managing a product from the beginning stage to the growth,
maturity and the decline stage.
Collaboration and Leadership Skills: working with cross- functional teams and leading and assisting int
product initiatives.
Monadd
London,United Kingdom
Business Developer Specialist
Jan 2022-Feb 2022
This month-long employability program gave me insight on marketing companies and my responsibilities were
as follow:
Identifying potential new clients and market opportunities
Extensive Networking and key account management activity
Making outbound calls to customers to check details and request information
Managing the overall relationship between business and focusing on delivery king outstanding service
Resolving issues/queries or escalate to a line manager as necessary
HMRC
Administration Officer
London, United Kingdom
December2021- March 2023
My responsibilities were:
Acting as a primary point of contact for customers, using telephone and emails
Gathering and using information from HMRC Data systems to inform decisions
Making outbound calls to customers to check details and request information
Inputting of information to HMRC systems, ensuring details are entered correctly and promptly
Resolving issues/queries or escalate to a line manager as necessary
The Research House
Project Co-ordinator
London, United Kingdom
30 November 2019- January 2020
This month-long employability program gave me insight on marketing companies and my responsibilities were
as follow:
-
Recruiting respondents for focus groups and depth interviews from a database and free finding
Knowledge sharing and using initiative to find alternative ways to recruit.
Spreadsheet and database management
Utilisation of in-house software for managing projects.
Administrative support to Project Managers and Supervisors
SKILLS, ACTIVITIES & INTERESTS
Languages: Fluent in English, Fluent in Italian (Native); Conversational proficiency in Twi
Technical Skills: Proficient in Microsoft Office (Word, PowerPoint, Excel), Public Speaking at events between 100-500
attendees, Proficient in Jira, Scrum Mastering and being Agile.
Activities: Volunteer at Church including Outreach events across the UK,
President of Faith based society at University, Finalist of Undergraduate year award at Eon company.
Interests: Travel, Music (Piano & Guitar), Performing Arts, Sketching and Recreational Sport.
REFERENCES
Available upon request.