Prince Adebanjo

ADEBANJO SEUN ADEGBOYEGA Redemption Estate, 21 Ajani close, AKute - Lambe, (Ogun) Lagos, Nigeria - |- OBJECTIVE A highly organized and hardworking individual looking for a responsible position to expand my learning, knowledge and skills while making a significant contribution to the success of the company. TECHNICAL SKILLS / PROFICIENCIES • Ability to work efficiently with less or no supervision • Proficient knowledge of MS Word and Excel and other computer programs • Gain accuracy and desired speed within a short span of time • Good sales-person and a good negotiator • Multitask and ability to meet set target • Internal control skills and audit procedure EXPERIENCE Customer Care & Independent Travel Manager Asap Tickets | Remote | Jan 2023 – Oct. 2024 • Handled customer inquiries via phone, email, and live chat, ensuring quick resolution and high satisfaction. • Assisted clients in planning and booking international travel itineraries, securing competitive fares. • Managed over 30 client bookings weekly with a 97% satisfaction rate. • Worked collaboratively with a global remote team using CRM tools like Salesforce and Zendesk. Customer Service Representative (Remote) Freelance Projects | Remote | Mar. 2021 – Dec. 2022 • Delivered remote support services for e-commerce and servicebased platforms across the US and UK. • Maintained excellent client relationships through prompt communication and issue resolution. • Utilized tools like Trello, Slack, Zoom, and Freshdesk to coordinate with international teams. • Helped reduce ticket backlog by 40% in three months by improving response efficiency. Procurement Officer Segma Synergy Global Concept Limited, Ikeja, Lagos State | Feb 2016 – Jan 2019 • Oversaw purchase and supply. • Negotiated with vendors to secure services. • Verified payment and confirmed delivery of services. • Supervised and managed purchasing department. • Maintained accurate records of purchases and pricing. Audit Staff Arthur Woods & Associates, Ikeja | Sept 2012 – 2014 • Checked bank tellers and receipts for tax payments. • Verified organization staff payroll schedules and deductions. Class Teacher (JSS1–JSS3) Basic Junior Secondary School, Bayelsa State | 2011 – 2012 • Taught Mathematics, Integrated Science, and French. • Handled attendance and assembly duties. Office Clerk Olatunde Ayoola & Co Audit Firm, Anthony Village, Lagos | 2003 – 2004 • Entered audited account data into the computer system. • Delivered letters to clients' offices. EDUCATION • Postgraduate Diploma in Computer Science, Lagos State University – 2015 • BSc. Agricultural Extension and Sociology, Olabisi Onabanjo University - • Diploma in Computing Certificate, Tunads Links Computer College - • Senior Secondary School Certificate, Alapako-Oni Comprehensive High School - • Junior Secondary School Certificate, Ojodu Grammar School - • First School Leaving Certificate, Learners Nursery/Primary School - INTERESTS • Sports | Reading | Traveling | Meeting people REFERENCES • Pst. DUROJAYE OLADEKUNLE – Nigerian Police Force, Police Headquarters Ikeja, Lagos -,- • MR SEGUN ADEYEMI – Civil Servant, National Industrial Court, Abeokuta -