I am an experienced and versatile remote professional with over 4 years of experience in proven skills in writing, customer service, call handling, data entry, and virtual assistance. Over the years, I have supported businesses, teams and individuals by managing communications, creating engaging written content, proposals, handling customer inquiries with care, and ensuring smooth day-to-day operations.
My background includes working with CMS platforms at Dreamport, creating documents and reports using Microsoft Word, designing visual content with Canva, and generating accurate quotes with ProQuote. I have handled inbound and outbound calls, resolved customer inquiries and managed schedules with a strong focus on detail and customer satisfaction.
Key Skills:
Professional Writing (content, emails, reports, proposal)
Customer Support (phone, chat, email, follow up)
Call Handling (inbound & outbound)
Virtual Assistance & Administrative Support
Data Entry & Record Keeping
Task Management & Time Tracking
Remote Work Tools (Zoom, Trello, Google Docs, etc.)
I am dependable, motivated, and ready to contribute to your team’s success through quality support and excellent service.