Precy Ann Navarro

PRECY ANN NAVARRO -- Purok 6 Samburon, Linamon, Lanao del Norte Philippines 9201 EDUCATION 2016 Mindanao State University, Main Campus Marawi City Bachelor of Arts, Major in Sociology WORK EXPERIENCE Jet Cash Offer/ Zeres Home Offer Lead Manager (Acquisition) April 2022-Sept 2023 Connect with real estate owners, listen generously, ask questions, and build relationships. Identify problems and seeks solution to qualify and effectively manage data in CRM Team Manager (Lead Generation) August 2021- April 2022 Analyze, create, implement, and evaluate initiatives which are paramount to achieving assurance of quality amongst the Cold Calling and SMS Marketing team. Subject Matter Expert (Lead Generation) April 2021- April 2022 Serve as mentor during agent's mentoring phase. Assist in tools look up and other process- related questions. Quality Audits. Cold Caller (Lead Generation) March 2020- April 2021 Do outbound and receive inbound calls from real estate owners, qualify and be passed to our ACQ team. Use scripts and handle objections efficiently to convert leads. Dispositioned calls properly. Brokermatch Lead Verifier 2019 Verify Lead's information to see if qualified for refinancing and comply with TCPA for lenders and company to call . Carters’ Acqusition LLC Admin Assistant 2019 Market leads from Counties Websites, Zillow, Craiglist, and other marketing sites. Skiptracing lead's information. Cold Calling real estate owners. Convergys/Concentrix Technical Support Representative March 2017- October 2019 Answering customer’s inquiries and complaints with 90% resolved issues to customer satisfaction. CHARACTER REFERENCE Erickson Fresco Operation Manager Zeres Home Offer - Lenny Poliziani Acquisition Team Manager Zeres Home Offer - Juliana Londono Marketing Manager Zeres Home Offer - Leonard Niere SME/ Lead Manager Zeres Home Offer -