I’m a highly motivated and dependable Virtual Assistant and Customer Support Specialist with 4+ years of hands-on experience supporting business owners across different industries like beauty, wellness, eCommerce, and service-based businesses. I provide organized, reliable, and friendly virtual support, with a strong track record of delivering results that help business owners stay productive and focused.
My journey started in customer service, where I handled client inquiries, complaints, returns, and order tracking through email, WhatsApp, and live chat. I quickly grew into a well-rounded Virtual Assistant, offering admin support, inbox/calendar management, content creation, data entry, cold calling, and digital organization for clients remotely.
In 2023, I launched my own natural skincare brand, which gave me firsthand experience in product creation, online sales, content writing, packaging, branding, and social media marketing. This makes me especially skilled at helping beauty, wellness, or eCommerce businesses scale their online presence, manage customer relationships, and organize their backend operations.
I am confident using tools like Google Workspace, Canva, WhatsApp Business, CRMs, Trello, and social platforms to support and grow small businesses. I take pride in being solution-focused, calm under pressure, and highly adaptable across different tasks and industries.