Precious Onyekwere

Greetings 🙌

Precious is a dedicated Customer Support representative and Administrative Assistant with a passion for ensuring client satisfaction.

With 7 years of experience in this role, I have had series of online and offline customer satisfaction and administrative trainings, which helped me in building strong customer relationships while supporting business growth.

A staunch Customer Support Specialist with a zeal for ensuring client fulfilment. Proficient in the use of CRM tools, Workflow tools, File management tools, Internal communication tools, Appointment scheduling tools and many more. Intent on elevating customer experience and contributing to business growth.

My soft skills include: Effective verbal and written communication, problem-solving, Empathy, Time management, Detail oriented, Active listening, Organizational skills, Work ethic, Team work, Emotional intelligent, Adaptability.

I am committed to personal and professional growth, I aim to contribute positively to any role i undertake.

Below is my Toolbox🔧

●CRM: Hubspot, Zendesk, Freshdesk, Intercom

●INTERNAL COMMUNICATION: Slack, Microsoft Teams

●PROJECT MANAGEMENT: Asana, Monday.com, Trello, Clickup, Zapier, Nifty

●LEAD GENERATION: Apollo.io

●VIDEO CONFERENCING: Google meet, Zoom, Skype

●VIDEOS RECORDING: Loom, Vimeo

●VOICE RECORDING: Vocaroo

●APPOINTMENT SCHEDULING: Calendly, Google calendar, Picktime

●FILE MANAGEMENT: Google drive, one drive, Dropbox

●PRESENTATION: Microsoft PowerPoint

●EMAIL: Gmail, Yahoo Mail, Webmail, Outlook

I am actively seeking remote job opportunities to contribute my skills to growth seeking organizations.