In today’s fast paced business environment, leaders often struggle to stay organized, meet deadlines, and maintain consistent client satisfaction while managing multiple priorities. That’s where I come in.
I bring in 7 years of client support, business growth, administrative support, task management and customer interaction and management.
As a Customer Service Representative, Project Coordinator, and Administrative Virtual Assistant, I specialize in helping businesses overcome inefficiencies, communication gaps, and operational bottlenecks. I provide structure, clarity, and dependable support so teams can focus on strategy and growth rather than day to day challenges.
When customer service feels overwhelming, I ensure every client interaction reflects professionalism, empathy, and timely problem-solving, turning service issues into opportunities to build trust. When projects start to lose momentum, I step in to coordinate tasks, manage timelines, and keep everyone aligned toward shared goals. And when executives face overflowing inboxes, competing priorities, and tight schedules, I bring order through proactive planning, clear communication, and reliable follow through.
My mission is simple: to help busy professionals and teams work smarter, communicate better, and achieve more with less stress. Proficient in the use of CRM tools, Workflow project management tools, File management tools, Internal communication tools, Appointment scheduling tools and many more. Intent on elevating customer experience and contributing to business growth.
My soft skills include: Effective verbal and written communication, problem-solving, Empathy, Time management, Detail oriented, Active listening, Organizational skills, Leadership skills, Team work, Emotional intelligent, Adaptability.
I am committed to personal and professional growth, I aim to contribute positively to any role i undertake.
Below is my Toolbox🔧
●CRM: Hubspot, Zendesk, Freshdesk, Intercom
●INTERNAL COMMUNICATION: Slack, Microsoft Teams
●PROJECT MANAGEMENT: Asana, Monday.com, Trello, Clickup, Zapier, Nifty
●LEAD GENERATION: Apollo.io
●VIDEO CONFERENCING: Google meet, Zoom, Skype
●VIDEOS RECORDING: Loom, Vimeo
●VOICE RECORDING: Vocaroo
●APPOINTMENT SCHEDULING: Calendly, Google calendar, Picktime
●FILE MANAGEMENT: Google drive, one drive, Dropbox
●PRESENTATION: Microsoft PowerPoint
●EMAIL: Gmail, Yahoo Mail, Webmail, Outlook
I am actively seeking remote job opportunities to contribute my skills to growth seeking organizations.
Feel free to reach out if you know of any relevant openings.