Precious Nnebue

PRECIOUS A. NNEBUE 33, Maro Street Off Jakpa Road, Effurun, Delta State. Nigeria LinkedIn: l https://www.linkedin.com/in/precious-nnebue-39b84575/ Facebook Link: https://www.facebook.com/precious.nnebue.7 PROFESSIONAL SUMMARY Customer Support Specialist with proven experience in phone, chat, and email support for global clients. Skilled in CRM tools and remote collaboration platforms like Google Workspace and Microsoft Teams. Known for delivering empathetic, solutionfocused service while handling high-volume inquiries with professionalism. Passionate about creating seamless customer experiences and helping SaaS companies build stronger client relationships. _________________________________________________________________________________________________ CORE SKILLS            Customer Service & Client Communication CRM Tools (Lead Tracking & Data Entry) Appointment Scheduling & Calendar Management Microsoft Office & Google Workspace Virtual Administrative Support Time Management & Remote Collaboration Confidentiality, Data Security. And Attention to Details. Patient Scheduling telehealth & Medical Administrative Support Cold Calling & Lead Generation Inbound & Outbound Call Management Recruitment/ Human Resource PROFESSIONAL EXPERIENCE  Customer Sales Agent: ------- Consumer Opportunities – USA (Remote)    Jan 2024 – June 2025 Handled high-volume inbound and outbound calls with professionalism and empathy. Scheduled property-related appointments and maintained accurate call logs. Improved client experience through follow-ups and timely communication.  Virtual Medical Assistant: ---- St. Georges Specialist Clinic – Delta State (Hybrid)       Oct 2021 – Jan 2025 Scheduled medical appointments and managed patient queries via phone. Ensured accurate data entry while maintaining patient confidentiality. Provided remote admin support to streamline clinic operations. Patient scheduling telehealth. | Email messaging and calls. Use of Google workspace, Microsoft Office and CRM Tools. Recruitment/ Human Resource & general administrative duties.  Virtual Assistant: ---- Lantronics Integrated Services – Lagos (Remote) July 2021 – Sept 2023  Responded to customer loan inquiries and updated CRM records. Sent Bulk sms. Handled Cal  Sales Representative: ----- Leadway Assurance Company (Hybrid)  Jan 2012 - Offering insurance policies. | Scheduling Appointments. | Handling Phone calls EDUCATION     Free online certification in Project Management & Customer Friendly ---- Tube Study App 2020 Call to Bar Certificate ---- Nigeria Law School. Abuja, Nigeria 2012 Bachelors Degree in Law ----- Benson Idahosa University Edo, Nigeria. 2007 Diploma in Law ----- Benson Idahosa University. Edo Nigeria 2003 Jan 2013