I am a dedicated and detail-oriented individual with more than 7 years experience in the customer service industry. I excel at prioritizing, completing multiple tasks simultaneously, and following through to achieve goals. I am a flexible and goal-oriented team player with expertise in scheduling, customer relationship management, and document control. I am a highly dependable self-starter and forward-thinker. I am adaptable to change, I am willing to learn and I am a fast learner. I believe my cumulative experience leaves me with the ability to work under pressure, within teams, within deadlines, work without supervision, and to be flexible with the work I do.