Precious Mawunyo Sedem Amenu

Precious Mawunyo Sedem Amenu

$20/hr
Administration, Project Management, Customer Service
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Hamilton, Ontario, Canada
Experience:
3 years
PRECIOUS MAWUNYO SEDEM AMENU-| - | Hamilton, ON, Canada Highly organized and detail-oriented administrative professional with extensive experience in providing top-tier office and project support. Adept at streamlining workflows, managing sensitive information, and fostering productive collaboration in remote and multicultural environments. Proven ability to maintain accuracy, meet deadlines, and support organizational goals effectively. • • • • • • • • KEY SKILLS Administrative Support & Bookkeeping Remote Team Collaboration Communication & Stakeholder Management Data Entry & Records Management Event Coordination & Scheduling Google Workspace & Microsoft Office Suite Problem Solving & Multitasking Confidentiality & Discretion HIGHLIGHTS OF QUALIFICATIONS • • • • • Engages with customers and makes meaningful connections to elevate customer experience. Excels in managing multiple administrative tasks and priorities with exceptional attention to detail. Skilled in developing and maintaining records, preparing reports, and coordinating meetings. Experienced in fundraising activities, donor research, and community engagement initiatives. Adept at handling sensitive and confidential information with integrity and discretion. EDUCATION • • MSc. Business and Management – University of Stirling, Scotland, UK, 09/2023 – 11/2024 BSc. Business Administration – University of Ghana, Accra, Ghana, 01/2014 -01/2018 PROFESSIONAL EXPERIENCE Administrative Assistant – Francis Faki Amanquah Foundation, Ghana &USA, 03/2023 – Present (REMOTE) • Manage communications for the Director and Board, ensuring seamless coordination and timely responses. • Execute bookkeeping tasks, including maintaining detailed records of scholarship disbursements with 100% accuracy. • Conduct donor research, increasing the donor pipeline by 20% and driving a 15% improvement in funding opportunities. Executive Assistant – Dwelling at Ease & Atyre Embroidery, UK, 02/2022 – 08/2023 (REMOTE) • Organized and tracked client contracts and invoices, ensuring accurate records and smooth payment processes. • Coordinated special projects, increasing community engagement by 25% through innovative social media strategies. • Oversaw scheduling and facilitated internal reporting to streamline operational efficiency. • Secured £3,000 funding for community projects, expanding resources for underrepresented groups. Customer Service Executive – Camabe Software Developers, Ghana, 08/2020- 08/2021 • Resolved customer queries effectively, achieving a 90% satisfaction rate. • Supported financial processes by promoting services that contributed to a 5% revenue increase. ACHIEVEMENTS Business and Management Programme Representative– University of Stirling 09/2023 – 09/2024 • • CERTIFICATIONS Foundations of Project Management (Coursera, August 2022) ALX Virtual Assistant Certification (September 2024)
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