I am a highly organized and detail-oriented administrative professional with a strong background in providing exceptional office and project support. With expertise in administrative coordination, remote team collaboration, and customer engagement, I excel at streamlining workflows, managing sensitive information, and fostering productive relationships. My experience spans roles such as administrative assistant, where I increased the donor pipeline by 20%, and executive assistant, where I boosted community engagement by 25% and secured £3,000 in project funding. Additionally, as a customer service executive, I achieved a 90% customer satisfaction rate while contributing to a 5% revenue increase. Proficient in tools like Google Workspace, Microsoft Office Suite, and CRM systems, I am skilled in event coordination, bookkeeping, and data management. My commitment to excellence is further demonstrated by my certifications in project management and virtual assistance, making me adept at driving impactful outcomes in dynamic and multicultural environments.