I'm Kei Precious Godson and I'm a Nigerian. I'm a self driven and result oriented individual who has a B2B and B2C cold calling sales experience, also possessing great communication skills. I've worked and had experiences with several remote companies but highlighting some few are, ISI (insurance supermarket international, North-Star department based in Missouri , USA) where i worked as a cold caller and appointment setter, scheduling appointments for leads by evaluating their eligibility to qualify and enjoy an affordable insurance policy that is tailored to suit their needs.
Furthermore, I worked with AG Marketing, a marketing company based in FL, USA. I worked as a CSR (Customer Service Retention) Specialist, providing exceptional customer service to existing and prospective clients, up-selling our products , addressing concerns using the approved crm software and resolving over 70% issues which thereby increased customer's satisfaction and enhanced retention to over 90% monthly.
The most recent is Menu Pros, an advertising company based in Nevada, USA. I worked appointment setter/opener which made me responsible for contacting potential clients by means of outbound calls using ricochet dialer, also through exceptional customer service skills I showcased the company's services having great product knowledge, and scheduling meetings between clients and sales teams.
Through my years of experience with different companies I have horned my skills greatly in active listening, developing strong resillience on phone calls with leads, building great inter-personal relationships, having effective communication skills and great problem solving abilities, being a good team player, and having the ability to adapt and work under pressure (Thinking out of the box) . I'm also familiar using some few crm software to manage customers data such as Psoline (Periodic Services Online), Richochet, twilio, Microsoft Word, Excel and Googlesheet.