Precious Jed Cabural

I currently work for The Spotify Project at Concentrix as Podcaster Support Specialist. I make sure to acknowledge and resolve creator concerns in a timely and efficient manner. I'm also tasked with peer to peer coaching with my team mates in order to hone my auditing and leadership skills.

Before this, I was also a customer support specialist for the same account where I made sure that the experience of Spotify's customers are as smooth as possible. I answered questions and provided knowledge in order for the customers to fully enjoy Spotify.

Prior to Spotify, I also have about 10 years of experience handling customer service for different companies. I've dabbled in tech support, calls, email, chat, and administrative endeavors.

If you need some stellar customer service, I am definitely the woman for the job.

Don't hesitate to send me a message here or you can also send me an email.